Female Front Desk Receptionist Call and Leads Attendant Customer Care Support Billing and Payment Collection We are looking for a qualified experienced candidate to join our team , the applicant is required to be knowledgeable enough to interact with all patients inquires . Requirements:
Experience: minimum 2-3 years in medical center front desk .
Familiar with insurance procedures in Dubai and able to handle bookings, confirmations and insurance approvals.
Representable.
Flexible working hours.
Fluent English, Microsoft office experience, Quick learner for clinic software.
Role responsibilities:
Front Desk, Call center, Billing , Payment collection and Invoicing tasks.
Participating in the marketing tasks related to sharing offers and services updates with clients.
To ensure efficient and effective communication with patients, families, and other members of the healthcare teams.
To meet and exceed customer expectations through the development and promotion of key principles that support customer satisfaction.
To deal patiently and appropriately with complaints when necessary.
To assess risk, report incidents and to participate in Risk Management processes.
To follow system-based practices, through the understanding of the contexts and systems in which healthcare is provided.
To demonstrate professionalism and that is reflected in a commitment to continuous professional development, ethical practices, an understanding and sensitivity to diversity, and a responsible attitude towards patients.
About The Company
Medhills Medical Centre
Located in Jumeirah Golf Estates , Meaisam - Dubai
Job Types: Full-time , Contract Salary: From AED 4,000.00 per month plus incentive. Job Types: Contract, Full-time Contract length: 24 months Salary: From AED4,000.00 per month Experience:
Medical Healthcare: 1 year (Required)
Language:
Fluent Arabic & English (Preferred)
Ability to Commute:
Dubai (Required)
Expected Start Date: 01/03/2024
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