Female Customer Service Executive Call Center
Job Description
Job Profile: Customer Service Executive (Female Only)
Number of Vacancies : 2 Nos
Work Time - 9:00 am to 9:00 PM
Languages Preferred : English, Malayalam, Hindi. Arabic would be an added advantage
Freshers with good communication are welcome
Max Express Courier Service L.L.C. is seeking enthusiastic and customer-focused Call Centre Representatives to join our team. As the first point of contact for our customers, you will play a key role in providing excellent service and support. You will handle a variety of inquiries, assist with tracking packages, and resolve any issues related to our courier services.
Key Responsibilities:
• Answer incoming calls from customers with inquiries related to courier services, package tracking, delivery statuses, and more.
• Provide accurate information and resolve customer issues efficiently and courteously.
• Handle and escalate customer complaints as needed, ensuring a timely resolution.
• Assist customers with booking courier services, including scheduling pickups and deliveries.
• Update and maintain customer records in our database.
• Collaborate with other departments to ensure customer satisfaction.
Job Types: Full-time, Permanent
Pay: AED2,400.00 per month
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Job Detail
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Job IdJD1743100
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, DU, AE, United Arab Emirates
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EducationNot mentioned