Female Customer Care Representative
Job Description
Are you passionate about delivering outstanding customer service? Join our team as a Customer Care Representative and be the voice of our company, providing top-notch service to our valued customers!
Responsibilities:
• Handle incoming calls, emails, and live chat inquiries, addressing customer needs promptly and professionally.
• Resolve customer issues and answer product/service inquiries with a friendly, positive attitude.
• Process orders, track shipments, and handle billing inquiries with precision and attention to detail.
• Gather feedback and provide insights to enhance the customer experience.
• Maintain a record of all customer interactions in our CRM system.
Qualifications:
• Experience: Minimum 1 year in a customer service or similar role preferred.
• Skills: Excellent verbal and written communication skills, strong problem-solving abilities, and familiarity with CRM software.
• Personality: Friendly, patient, and genuinely interested in helping customers.
• Education: High school diploma required; college degree preferred.
Why Join Us?
• Competitive salary and benefits
• Friendly and supportive work environment
• Opportunities for growth and advancement
• Comprehensive training program
Job Type: Full-time
Pay: AED2,500.00 - AED4,000.00 per month
Education:
• Bachelor's (Preferred)
Experience:
• customer care: 1 year (Preferred)
Language:
• english (Preferred)
Location:
• Ajman (Required)
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Job Detail
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Job IdJD1757367
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAjman, AJ, AE, United Arab Emirates
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EducationNot mentioned