Job Summary: We are looking for a passionate and experienced FEMALE Barista with a background in customer service and a love for pets to join our team at The Cat Cafe. The ideal candidate will be proficient in preparing and serving a variety of drinks while providing exceptional customer service. Additionally, a strong affinity for animals and experience in caring for pets is highly desired. If you are a coffee enthusiast with a knack for customer interaction and a genuine love for animals, we invite you to apply. Responsibilities:
Prepare and serve a wide range of hot and cold beverages, including coffee, tea, specialty drinks, and smoothies, adhering to quality and recipe standards.
Welcome customers warmly, take orders accurately, and provide recommendations based on individual preferences, ensuring an excellent customer experience.
Operate coffee-making equipment proficiently, maintaining cleanliness and efficiency in all tasks.
Handle cash and card transactions accurately, following established procedures for payment processing.
Maintain a clean and organized workspace, including stocking supplies, cleaning equipment, and sanitizing surfaces.
Engage with customers in a friendly and professional manner, addressing inquiries, feedback, and concerns with empathy and efficiency.
Display a genuine love for cats and provide care and attention to any companion animals at the cafe.
Collaborate with team members to ensure smooth operations and uphold service standards, contributing to a positive work environment.
Uphold food safety and hygiene regulations at all times, including proper food handling and storage practices.
Participate in training and development opportunities to enhance beverage-making skills and customer service proficiency.
Requirements:
Previous experience as a barista in a fast-paced caf\xc3\xa9 or coffee shop setting.
Strong knowledge of coffee and tea preparation techniques, including espresso extraction, milk steaming, and latte art.
Demonstrated experience in customer service, with a focus on delivering exceptional experiences and building rapport with customers.
Genuine love for animals and experience in caring for pets, with a compassionate and responsible approach to animal welfare.
Excellent communication and interpersonal skills, with the ability to interact positively with customers and colleagues.
Ability to multitask and prioritize tasks effectively in a dynamic environment.
Flexibility to work varied shifts, including weekends and holidays, as required.
Familiarity with cash handling procedures and basic math skills.
Must be legally eligible to work in the UAE.
Job Types: Full-time, Permanent Salary: From AED3,000.00 per month Ability to commute/relocate:
Dubai: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
Barista: 2 years (Required)
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