DESCRIPTIONFulfillment by Amazon (FBA) is looking for a Superstar Program Manager. FBA is a growing business built around Amazon\'s world class capability in Ordering, Fulfillment, Transportation and Customer Service. By leveraging our current scale and supply chain, FBA can provide a low cost alternative for fulfillment and enable sellers to rapidly grow their business. This is an opportunity for you to advance your leadership and operational skills within a highly visible and strategic program. This is a chance to work in an innovative team and carve out an ambitious growth path for this channel.The successful candidate will be a person who enjoys owning business and taking those strategic decisions while striking the delicate balance between growth , seller experience and profitability.Key job responsibilities
Responsibilities:- Own medium/long term planning and designing processes to increase FBA inbound relevancy across Middle East and North Africa.
- Understand seller pain points, develop strategic vision and implement tactical moves to reduce seller friction around replenishment
- Build a strategy/roadmap to fuel volume growth and in the process work with multiple stakeholder teams like account management, capacity planning, sales & operations planning and product team to execute the same.
- Own certain P&L Line items related to strategic investment areas and balance the costs vs growth.
- Own programs/processes directly that are critical to seller experience
- Work with cross-functional teams to surface analytics/data points necessary to improve seller satisfaction and FBA adoption.Demonstrated Abilities:
- Experience using problem solving and analytical skills in a business environment
- Experience gathering and analyzing large amounts of data and delivering business improvements.
- The right candidate thrives in a high energy environment where tactical and strategic activities are expected to be driven in parallel.
- The ability to use both formal and informal influencing skills across Amazon\'s cross-matrix organization is critical to the success of this role.
- Possess excellent business judgment, strong written and oral communication skills, and a practical, common sense approach to getting things done.
- High attention to detail and proven ability to manage multiple, competing priorities simultaneously.We are open to hiring candidates to work out of one of the following locations:Dubai, AREBASIC QUALIFICATIONS- 4+ years of program or project management experience
- 4+ years of working cross functionally with tech and non-tech teams experience
- 4+ years of defining and implementing process improvement initiatives using data and metrics experience
- Bachelor\'s degree
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvementsPREFERRED QUALIFICATIONS- 4+ years of driving end to end delivery, and communicating results to senior leadership experience
- 4+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules

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