To ensure the smooth conduct of the shift through customer-focused service delivery and effective staff supervision.
To assist management in running the outlet ensuring maximum guest satisfaction and adherence to consistent standards, through proper planning and organization of F&B operation and administration.
Supervise and oversee the operation/section to maintain service standards
Assist the Assistant Manager in conducting daily shift briefings to update and disseminate relevant information to restaurant employees.
Monitor quality of food and beverage products in every order
To ensure that guests receive the attention and service they require.
Perform trainer tasks and conduct training for all staff as assigned by Restaurant Manager / Assistant Manager
Assist other Food & Beverage Outlets in their operations within peak times when needed.
Qualifications:
High school diploma or G.E.D. equivalent
Minimum 2 - 3 years Hotel experience
Excellent reading, writing and oral proficiency in English
Experienced in all aspects of restaurants service
Excellent leader and trainer with solid motivational and teamwork skills
Attention to detail and strong interpersonal skills to deal with diverse staff