Description

Company Description

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor\'s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow\'s hospitality. Discover the life that awaits you at Accor, visit

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS



Senior F&B Supervisor

Senior F&B Supervisors are responsible to provide professional and customer-focused service to our guests, ensuring their dining experience will become a memorable experience and your role will include key responsibilities.

What\'s in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities

What you will be doing:

• To be proficient in the History of the Specialty Outlets and act as an ambassador to it

• To supervise a station and ensure that standards are maintained at all times

• To personally coach, train and develop the F&B service team to ensure good food and beverage knowledge.

• To ensure the smooth preparation of the restaurant side-stations, mise-en-place and table set-ups as per outlets.

• To continuously collect feedback from guests and report it back to the Management

• Work in close cooperation with the Kitchen and Stewarding as well as the Outlet Cashiers to ensure a smooth running operation

• Ensure the proper appearance and grooming of assigned Colleagues

• Maintain a professional and friendly relationship with the Outlet patrons to ensure their well-being

• Well versed and knowledge in the Outlet\'s menu, promotional activities and other relevant issues concerning the outlets and the Hotel

• Contribute to meet and maximize the monthly revenue budget for the respective outlet

• Operate in a safe and environmentally friendly way to protect guests\' and colleagues\' health and safety, as well as protect and conserve the environment

• Comply with the hotel environmental, health and safety policies and procedures

• To Handle special dietary requirements in a professional way and keep both Kitchen Sous-chef and Manager informed

• To report any issue within the outlets to Housekeeping, Engineering or Security depending on its nature

• To handle in a professional way wine that is rejected or corked and hand-over the same to the Restaurant Manager

• To handle a loud, intoxicated or abusive guest

• To assist a guest or colleague that is feeling unwell

• Operate in a safe and environmentally friendly way to protect guests\' and colleagues\' health and safety, as well as protect and conserve the environment

• Comply with the hotel environmental, health and safety policies and procedures

Qualifications

Qualifications

• Excellent communication and organizational skills
• Being fluent in English and any additional language is an advantage.
• Minimum 1 to 2 years of experience in Food & Beverage/Restaurant operation preferably in a similar quality hotel
• A friendly, outgoing behavior, able to involve and support operation
• Proactive, resourceful, and able to work independently
• Has strong decision-making abilities and able to work in long hours

Additional Information

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

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