Job Description

Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name

Use visual cues to seat Guests in either the bar or dining area depending on their preference

Inform Guest of current promotion and who will be serving them to ensure a smooth handoff to the service staff

Answer incoming calls and provide appropriate service

Manage the flow of Guests into the Dining, Bar & Beach areas, provide accurate wait times to incoming Guests if necessary

Tend to special Guest needs and requests

Observant to Guests' needs throughout dining experience to ensure they receive high quality service (i.e. notice a drink refill is needed while seating another Guest and ensuring the drink is refilled prior to getting back to the door).

Protect establishment and patrons by adhering to sanitation, safety and alcohol control policies

Help service staff by setting and clearing tables; replenishing water; serving beverages

Issue dining charges by verifying orders; calculating taxes; totaling bill for to-go orders

Receive payments by validating credit charges; approving checks; accepting currency; calculating and issuing change for ToGo orders

Reconcile cash drawer by proving cash transactions; listing checks and credit card charges for to-go orders

Contribute to team effort by accomplishing related results as needed

Requirements:

Must be able to read menus and have knowledge in the same

Must be able to articulate clear greetings and farewells to Guests, as well as being able to understand requests for assistance

Must be able to clearly communicate Guests' needs to W/Ws, Bussers, Managers, etc.

Must be able to hear well in a loud environment in order to answer telephone and respond to Guest requests

Must be able to walk and stand during entire shift

Must be able to reach, bend, stoop and wipe

Must be able to articulate clear greetings and farewells to Guests

Must be able to understand requests for assistance

Must be able to carry trays or supplies

A desire to help out where needed and work as part of a team

Passion for providing extraordinary service

The ability to thrive in a fast-paced environment

An appetite for learning

Flexibility to work a variety of shifts

Must be upbeat, outgoing and positive

Must be able to assist Guests and possess great Guest relations skills

Ability to work positively in a fast-paced environment

Ability to effectively communicate on the telephone.

Job Type: Full-time

Ability to commute/relocate:

• Abu Dhabi: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Hostess: 2 years (Required)

Expected Start Date: 01/11/2024