Do you see yourself as a Receptionist for InterContinental Hotel\xc2\xae Dubai Festival City?As the world\'s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental\xc2\xae brand.Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.If you\'d like to embrace a wider world of experiences and opportunities, we\'d like to welcome you to the world\'s most international luxury hotel brand.The InterContinental Hotels Group\xc2\xae properties in Dubai Festival City consist of four hotels. These include the luxury brand InterContinental, the lavish long-stay InterContinental Residence Suites, the superior upscale Crowne Plaza, and the vibrant mid-scale Holiday Inn & Suites. In addition to over 1600 rooms, the four properties boast a selection of 16 restaurants and bars, an impressive 3,800-square-metre Event Centre across two levels, the 5,000-square-metre Festival Arena by InterContinental, the luxurious Spa InterContinental, and state-of-the-art gymnasium and swimming pool facilities. We are looking for people who are friendly, welcoming, and full of life to join over 1200 colleagues who are always finding ways to make every guest\'s experience an enjoyable one. We value the passion and enthusiasm of our colleagues and encourage you to share your passion when you work with us.A little taste of your day-to-day:

• Delivering service to our customers as per Intercontinental standards as well as Pierre Gagnaire\xe2\x80\x99s standards
• Endeavour to resolve all complaints during shift by alerting Manager on Duty and assisting him/her
• Supervise cash handling and banking procedures
• Prepare daily banking and cash flow reports
• Supervise the maintenance of service equipment
• Monitor standards of guest facilities and services
• Control stock and monitor security procedures
• Producing quality beverages (i.e. mocktails, hot beverages, etc.) to ensure guests satisfaction
• Mastering food knowledge in order to assist guests on orders and ensuring the fulfilment of guests\xe2\x80\x99 requirements
• Helping and caring for guests in any way required

What we need from you:

• Great communication skills
• Ability to think calmly under pressure
• Willingness to learn open-mindedly
• Passion of food and curiosity for something new
• Basic organisation skills in restaurant operation
• Ability to work in a team and in different functions
• Warm and inviting personality

What you can expect from us:We give our people everything they need to succeed, from a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life \xe2\x80\x93 including impressive room discounts and some of the best training in the business.Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to all applicants. We promote a culture of trust, support, and acceptance, always welcoming different backgrounds, experiences, and perspectives.IHG gives every member of the team the Room to Belong, Room to Grow, and a Room to Make a Difference in a collaborative environment. We know that to work well, we need to feel well \xe2\x80\x93 both inside and outside of work \xe2\x80\x93 and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.So, join us, and you\xe2\x80\x99ll become part of our ever-growing global family.

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