Do you see yourself as an F&B Captain for our Lobby Lounge Choix (By Pierre Gagnaire) at InterContinental\xc2\xae Hotel Dubai Festival City?As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental\xc2\xae brand.Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.If you\'d like to embrace a wider world of experiences and opportunities, we\'d like to welcome you to the world's most international luxury hotel brand.The InterContinental Hotels Group\xc2\xae properties in Dubai Festival City consist of four hotel brands. These include the luxury brand InterContinental, the superior upscale Crowne Plaza, the lavish long-stay InterContinental Residence Suites and the vibrant mid-scale Holiday Inn. In addition to over 1000+ bedrooms, the four properties boast a selection of high quality restaurants and bars, an impressive 3,800 square meter Event Centre across two levels, the 5,000 square meters Festival Arena by InterContinental, the luxurious Spa InterContinental, state-of-the-art gymnasium and swimming pool facilities. We are looking for people who are friendly, welcoming and full of life to people to join over 900 colleagues who are always finding ways to make every guests experience an enjoyable one. We value the passion and enthusiasm of our colleagues, and encourage you to share your passion when you work with us.A little taste of your day-to-day:
Delivering service to our customers as per Intercontinental standards as well as Pierre Gagnaires standards
Endeavour to resolve all complaints during shift by alerting Manager on Duty and assisting him/her
Supervise cash handling and banking procedures
Prepare daily banking and cash flow reports
Supervise the maintenance of service equipment
Monitor standards of guest facilities and services
Control stock and monitor security procedures
Producing quality beverages (i.e. mocktails, hot beverages, etc.) to ensure guests satisfaction
Mastering food knowledge in order to assist guests on orders and ensuring the fulfilment of guests requirements
Helping and caring for guests in any way required
What we need from you:
Great communication skills
Ability to think calmly under pressure
Willingness to learn open-mindedly
Passion of food and curiosity for something new
Basic organisation skills in restaurant operation
Ability to work in a team and in different functions
Warm and inviting personality
What you can expect from us:Well reward all your hard work with a great salary and benefits - including a uniform, great room discount and superb training.Join us and youll become part of the family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us.IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.
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