Job Description

Company Description

TWINE, Dubai World Trade Centre is looking for an experienced F&B Waiter/ Waitress who is responsible for providing exceptional customer service to guests while performing a variety of tasks related and having the knowledge at the bar.


We are far more than a worldwide leader. We welcome you as you are, and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.


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• Greet guests and take drink orders in a professional and timely manner.
• Take food and beverage orders and relay them to the kitchen or bar staff.
• Assisting the Bartender in preparing such as cocktails, wine, and beer to guests.
• Maintain cleanliness and organization of the bar area, including stocking supplies and cleaning glassware.
• Engage with guests, provide recommendations, and create a friendly and welcoming atmosphere.
• Process payments and handle cash transactions accurately.
• Collaborate with other hotel staff to ensure excellent service and guest satisfaction.
• Participating in training sessions to stay updated on new drink recipes, menu changes, and service standards.
• Collaborating with the kitchen staff to coordinate food and beverage orders for guests.
• Assisting with inventory management, including ordering supplies and keeping track of stock levels.
• Maintaining a clean and organized bar area, including cleaning equipment and restocking supplies as needed.
• Participating in promotional events or special themed nights to attract guests and increase revenue.
• Offering recommendations for food and drink pairings to enhance the overall dining experience for guests.
• Providing support and assistance to other hotel staff members during busy periods or special events.
• Building relationships with regular guests and creating a personalized experience to encourage repeat visits and loyalty.



Qualifications

• Having knowledge in different types of beverages, cocktail recipes, and mixology techniques in a hotel or hospitality setting is preferred.
• Excellent customer service and communication skills.
• Ability to work efficiently in a fast-paced environment and handle multiple tasks simultaneously.
• Strong attention to detail and accuracy in preparing and serving drinks.
• Understanding of responsible alcohol service practices and compliance with regulations.
• Flexibility to work varying shifts, including evenings, weekends, and holidays.
• Certification in bartending or alcohol serving is an advantage



Additional Information Your team and working environment:


Diverse, young and vibrant team

Our commitment to Diversity & Inclusion:


We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.