Job Description

Chanel is a world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery, and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high-end creations. At present, Chanel employs more than 32,000 people worldwide.

As an independent company, its core values are grounded in: Exceptional creation and client experience Nurturing human potential Having a positive impact - on people, the environment, and communities around the world.

As part of this, the House promotes arts, culture, and creativity, while investing significantly in key areas including research & development, sustainability, and innovation.

Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, and the business, and develop their personal motivations. This means everyone can grow, continue to be inspired, and feel included, now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organization and its people.

Chanel remains committed to rewarding people competitively, as well as offering initiatives such as well-being programs, learning and development opportunities, and parental leave for all parents globally.

Reporting to the Fashion Training Manager, you will support excellence in both client experience and style / fashion expertise, in alignment with the strategy of CHANEL Middle East. You will assist the Fashion Training Manager in order to define the training development plan for The Galleria Fashion Boutique, Abu Dhabi, as part of the Middle East Training team. To be successful, you will demonstrate excellent organizational and engagement skills as well as the ability to influence others.

Your main responsibilities are:

Delivering impactful trainings Ensure organized and streamlined planning and communication with all collaborators In close alignment with the Fashion Training Manager and Middle East & India training team, coordinate and implement training sessions / materials Prepare collection trainings, Client Experience trainings, briefings and other trainings Identify subject matter experts in the boutique to enrich and / or co-animate training sessions / morning briefs Adapt training content according to the needs / buying of the boutiques, in communication with Management Ensure content is fun, impactful and drives the business

Coaching Coaching on the boutique floor Following up on action plans defined by the Fashion Training Manager, using coaching as a business lever Supporting a culture of coaching and feedback in the boutique

Supporting & following up Collaborate harmoniously with the Fashion Training Manager, Retail HR, Middle East & Paris Training teams, Boutique Management Follow up on the new starter process with new joiners Ensure teams have done pre work before attending training sessions Complete refresher training / follow ups to fully embed action plans, and floor observation to ensure training has been understood / being used Proactively share regular reporting with the Fashion Training Manager

You have a first experience in a training focused role. You demonstrate excellent observation and listening skills and express yourself clearly in an engaging manner. You have a humble attitude and equality in your approach. You are passionate about developing others, have a strong client service mindset, deep cultural awareness and enjoy working within a team. You have a superb command of English and Arabic.

Position based in The Galleria Fashion boutique, Abu Dhabi

JOBREQ00088680