F&b Venue Manager

Menara, Marrakesh-Safi, 40, Morocco, Morocco

Job Description

Who we are Selina's mission is to build a global movement where people live, travel, work and explore unique local experiences while forging meaningful connections. Built with the digital nomad in mind, Selina is disrupting the hospitality industry with a design, tech and socially-centric approach to boutique hotel and co-working developments that enable travelers to seamlessly live and work abroad. What the role is The F&B Venue Manager is in charge of the day to day management and results of the F&B Venue, including: delivering the F&B strategy, Revenue Generation, Cost Control, People Development, Quality Control, Daily Cash Reconciliation, Health and Safety standards, Execution of events, and Ensuring the F&B operation is profitable.

Venue Profitability: Manage the Venue P&L: hit revenue targets, control labor margins and manage cost of sale ratios against budget Manage Purchase Orders, negotiate rates with vendors/contractors/suppliers, ensure timely payments, communicate with the accounting department Manage the venue's software systems: POS, Inventory, and Pricing systems Regular analysis of menu and pricing to ensure the offer is on brand, competitive, and costs are in line with targets and inflation. Collaborate with other departments (Rooms, Sales, Experience, Marketing, etc) to implement on-brand promotions designed to increase revenue. Ensure Customer Experience is seamless for hotel guests and visitors alike. Venue Operation: Recruit, onboard, and train all venue staff. Ensure high level customer service is achieved, as measured by Customer Satisfaction Surveys (KEPSLA) and Online Reputation Index. Conduct Daily Standup with staff to review targets, challenges, events and day-to-day issues Greet customers and offer support on customer complaints and queries Ensure cleanliness of the venue at all times and compliance with required industry and company protocols Ensure full compliance with health and safety legislation and licensing laws Complete all reports and analysis requested. Attend regular meetings to learn new initiatives and report on progress. Ensure the venue follows all brand guidelines Manage all maintenance protocols (preventive and repairs) Ensure security is effective for guests, connectors, and loss prevention Venue Events: Curate and Execute a schedule of events for the venue with the destination team. Full accountability for the successful operational execution of events: revenue, cost control, profitability, venue-level contribution margin. Support DJs and artists scheduled for the location. In charge of Artist Relations as well as sound and visual equipment maintenance and operation. Decorate venue with brand approved concepts Deliver events on time, within budget Ensure the Sales, Marketing, and Social Media team have knowledge of all F&B activations through the calendar year. Support the creation of content and delivery of Social media engagement initiatives. Identify and manage partnerships with brands that enhance the venue and Selina brand and help to offset costs in the venue. Bring brand-approved sponsors to the venue. Work with Brand-approved Influencers to increase revenue and reputation Build a network in the local community and curate relationships with community leaders and opinion leadersRequirements

Fully Bilingual (English and local language) Strong organization and time management skills Previous management or department head experience <3 years Previous stock management experience Previous scheduling experience Experience building and costing menus Previous cash reconciliation experience Demonstrates a good understanding of P&L statements Experience planning and managing events Cultural fit and community engagement Local supplier and vendor networkWhat you can expect

Competitive salary A share of the profit you Generate No dress code Pet-friendly (as long as your pet is friendly) Multiple online training opportunities Cultural events and wellness activities at Locations. Volunteering with Selina Gives Back; because sharing is caring Huge Selina experience discounts on your stay, food & fun for you AND your friends & family (you can expect to become even more popular among your friends) Have your birthday off Amazing referral program with cash and global holiday packages; we know you hang out with other great people Extra country-specific benefits; we can tell you more during the application process

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Job Detail

  • Job Id
    JD1646708
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Menara, Marrakesh-Safi, 40, Morocco, Morocco
  • Education
    Not mentioned