Kitopi is the world\xe2\x80\x99s leading tech-powered multi-brand restaurant. With a mission to satisfy the world\xe2\x80\x99s appetite, Kitopi operates a portfolio of both invested and franchised F&B brands, serving as enablers in the food market by helping brands to grow and scale, both in the delivery and dine-in space.

Launched in Dubai, UAE in January 2018, Kitopi has grown to become one of the greatest success stories in the cloud kitchen and food tech space. In July 2021, Kitopi announced its $415 million Series C funding round, led by the world\xe2\x80\x99s largest technology-focused investment fund, Softbank Group Corp\xe2\x80\x99s Vision Fund 2. This investment catapulted Kitopi to the prestigious Unicorn status, making it the fastest Unicorn to have emerged from the MENA region.

As a leading food-tech business, Kitopi\xe2\x80\x99s growth has been largely fueled by its innovative and scalable software solutions. Kitopi\xe2\x80\x99s kitchens are powered by its proprietary Smart Kitchen Operating System (SKOS) - an in-house suite of applications that optimizes cloud kitchen operations in real-time. As part of its growth roadmap, technological innovation, data science, artificial intelligence, and robotics will take center stage as Kitopi continues to reinvent the food industry as we know it today.

With over 4,000 employees, Kitopi currently operates 200+ locations across the UAE, KSA, Kuwait, Bahrain, and Qatar, and runs its engineering hub in Krakow, Poland, its robotics hub in Denmark, and its global customer experience center in Dubai, UAE.

The maintenance supervisor manages and coordinates several maintenance activities, ensuring reactive and planned services are done as per the agreed SLA, supervises technicians and contractors to ensure their work efficiency; determines the repair procedures; also manages the CAFM and ensures completion of all work orders in high quality while maintaining low expenses, review bills and submit quotations for approval after negotiating.

What You\'ll Do

• Coordinate and manage teams, contractors, and service providers, covering the following activities: kitchen equipment and cold rooms, kitchen exhaust and ecology unit services, coffee machines maintenance, air conditions, grease traps, pest control, gas maintenance, firefighting, drain line getting, furniture cleaning, water filters, waste collection, and civil works.
• Schedule and direct a crew of maintenance technicians with a craft specialty to complete the assigned tasks while meeting the SLAs
• Assure compliance with appropriate health and safety practices and procedures as per government and landlord legislation.
• Manage and maintain the records of the services in the CAFM, respond to and prioritize work orders, highlight low-performance teams or suppliers, and record all the expenses on the system.
• Communicate with the operation team to Identify problems and requirements,
• Report completed tasks and any unusual technical or personnel issues to the facility manager.
• Proactively recommend repairing or replacing any frequent breakdown equipment.
• Provide input to vendors\' performance reviews and monitor the work of assigned crew members.
• Maintains a safe and healthy work environment by following standards and procedures and complying with legal codes and regulations.
• Performs regular site inspections and responds to notifications to avoid incidents or injuries.
• Plans, schedules, selects, approves, and implements requisitions for necessary equipment and related supplies.
• Monitor the operating budget for areas of responsibility.
• Maintain inventory of necessary spare parts and equipment.
• Investigate and find root causes for incidents.
• Assists or participates in performing maintenance and repair work as necessary.
• Perform other duties as assigned (e.g. work shift)

What Are We Looking For?

• To create an environment that is a great place to work for you and your colleagues through your dedication, enthusiasm, sharing of knowledge, honesty, and desire to support others.
• To display excellent standards in all you do and inspire others to do the same, and that you operate within legislative/regulatory and company policies and procedures.
• To display confidence, self-belief, and openness to new ideas, adapting and embracing challenges and opportunities with a determination to excel.
• Continuously develop own skills by attending all required training courses and maintaining an up-to-date knowledge of products, services, systems, and work processes
• Reporting to Assistant Facility Manager/ Facility Manager
• Initial approval of quotation after reviewing prior submitting for manager\xe2\x80\x99s approval
• Responsible for Petty cash and consumables and tools purchases
• Minimum 5 years experience in the facilities management industry, preferred in Food and Beverage and retail.
• CAMF experience
• Proficiency in both verbal and written English Language
• High School Certificates/Diploma
• Engineering degree is preferred.
• Country Driving License

Recruitment Process and Timeline

First, you apply and let our recruiters review your profile. After reviewing, you will receive a link to book a meeting with a recruiter at your convenience to share more about yourself and for us to get to know you better. If you have been shortlisted, you will have the opportunity to meet our hiring managers. Depending on the scope of the role and the function, you may need to attend 2-3 rounds (which might include case study, role-play, trial, or live coding - this will be communicated to you in the initial conversation). Upon successful completion, your recruiter will get in touch with you to discuss the offer. We aim to take you through this process within 2-3 weeks.

Benefits

- Extensive learning opportunities - we offer many hard and soft skills training to help you improve and challenge yourself

• You\'ll be involved in customized workshops run by Kitopi Academy
• You\xe2\x80\x99ll have a chance to work in an international, diverse, and inclusive environment
• You\xe2\x80\x99ll be part of one of the most caring communities out there.
• Finding a chance to become a shareowner with our ESOP plan (T&C Applies)
• Free and unlimited access to a nutritionist because we care about you
• No Dress Code! (T&C Applies)
• Extended maternity and parental leave
• The infamous team activities and social events are bursting with fun
• Inclusive Private Health Insurance
• Up to 50% discount from Kitopi brands
• Annual leave as per the company policy

So, what does it really mean to work at Kitopi?

We are constantly striving to make Kitopi the best place to work in the world, by empowering you to be the best version of yourself every day. Our company values act as our guiding principles to help ensure that everyone feels safe, included, and like they truly belong.

Kitopi is an equal-opportunity employer. While we currently operate in 6 countries, we are over 70 different nationalities of talented Kitopians. We celebrate our rich diverse backgrounds, lifestyles, and cultures and have a 0 tolerance policy towards racism, bigotry, and hate. Please apply if you see a position that makes your heart skip a beat and help us build a company that we\'re all proud to work for.

Along with offices in all the markets we operate in, we also believe in a \xe2\x80\x9cwork from anywhere\xe2\x80\x9d policy - you get to choose the environment you operate in because we believe this will help you deliver work you\xe2\x80\x99re proud of.

Tech-enabled and customer-obsessed, at Kitopi, we are a team of passionate humans who are on a mission together to satisfy the world\xe2\x80\x99s appetite.
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