Key accountabilities of the Rolexc2xb7 Assist in effective management of departmental functions including timely & accurate reporting, meeting individual and team KPIs, handling complaints and grievances, managing customer expectations, provide timely business insights to management for decision making etc.xc2xb7 Support in ensuring full adherence to SOPs and policies.Your key responsibilitiesxc2xb7 Overall facilities management of the company property and assets and oversee a team from different areas including inhouse maintenance staffs, AMC and variable contractors, cleaning staffs to ensure the entire property of assets are always in well maintained condition, Responsible for establishing AMC contracts relates to facility management such as Fire Alarm. Fire Fighting, Emergency/Exit lights, pest control, Cleaning, Elevators, Ammonia refrigeration plant etc. with SLA/KPI and tracking their performance.xc2xb7 Responsible for and managing cost efficiently expenditure for the entire facility department.xc2xb7 Establish and maintain appropriate facility management policies and procedures, WMS/SOP by continuous focus on improving existing processes.xc2xb7 Ensure strict adherence to standard operating procedures, formats and controls including vendor approval process, comparative quotes for procurement, negotiation and management of facility requirements.xc2xb7 Ensure quotes are obtained, PRF is raised and PO are released in timely manner.xc2xb7 Maintain sufficient records, documentation and trackers for managing reactive, corrective and preventative maintenance of property and assets including upgradation of equipments.xc2xb7 Maintain sufficient documentation and trackers for after contract services and warranties.xc2xb7 Ensure record keeping of OMM, softwares, drawings, certificates, warranty letters etc.xc2xb7 Ensure periodic physical verification of property and various assets of the Company with reporting on physical condition and taking corrective measures.xc2xb7 Space planning and management, including managing new fit outs/refurbishments.xc2xb7 Maintain a building keying system and master keying record of all keys issued to and retrieved from employees.xc2xb7 Assist in or coordinate the overall planning and decision-making for maintaining the safety, utility, and appearance of the facility.xc2xb7 Ensure department proactiveness by implementing & verifying daily, weekly, monthly checklist.xc2xb7 Ensure monitoring of electricity and water consumption and perform proactive measures to reduce the consumption.xc2xb7 Managing soft services (catering, fine dining, reception/switchboard, records and archives, cleaning, car parking).xc2xb7 Business Continuity Planning (e.g. disaster recovery and emergency procedures)xc2xb7 Risk assessments (e.g. Fire and Occupational Health and Safety) and management of risk including control of substances hazardous to health, sufficiency of heating, ventilating, air conditioning and refrigeration etc.xc2xb7 Documentation of risk assessment and its responses by way of maintaining a facilities risk register with periodic management reporting on risk assessment, responses and recommendations.xc2xb7 Devise various compliance and exception reports relating to facilities management and provide timely input and insights to management for efficient decision-making including efficiencies and potential areas for improvement.xc2xb7 Ensure compliance with relevant legislation and standards including industrial hygiene and indoor air quality.xc2xb7 Knowledge of latest prevailing technologies relating to facilities management including automation/digitalization of relevant systems.xc2xb7 Monitor payment to contractors & suppliers are done on timely basis.xc2xb7 Ensure periodic statutory testing, inspection & calibration of all measuring instruments.xc2xb7 Maintain quality assurance system related to facility maintenance.xc2xb7 Perform regular KPI reports, performance reports of department and relevant score cards including team appraisals.xc2xb7 Hire and retain resources with right skills within the Department.xc2xb7 Undertake other duties as assigned including coordinating with other departments on cost reduction initiatives and assist colleagues wherever necessary.

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