CBRE Excellerate is a leading global provider of integrated facilities and corporate real estate management. The Facilities Coordinator is to assist the facilities manager for all site FM services, operations, on-site team and suppliers and projects works. Key Responsibilities: Technical
To assist management of FM Services at UAE Hub locations.
To assist management for FM standards and delivery through Supplier KPI's/SLA's.
Coordinate a client, supplier performance reviews against output on a monthly basis.
Sub-contractor performance review and Full understanding of contract scope.
To assist management for the suppliers financial performance of the site/s service delivery, with rising of work orders, Purchase orders and control of supplier invoices.
To assist management for adherence to business controls and company processes and procedures.
To assist management for initiating value add initiatives at one or more sites.
Ensure essential site systems and equipment is maintained within KPIs and SLAs and with no statutory failures.
Assist the FM with a cost-effective maintenance program for all UAE buildings, plant, systems and equipment is in place.
To assist management to ensure projects are managed within the portfolio and delivered on time and within budget.
To assist management to manage the BCP (emergency evacuations) and ensure it is known to all staff.
Assist the FM management of suppliers who support the site/s.
Issuing of FM Agreement to Suppliers and Cost negotiation of supplier cost and savings
Assist the FM management of emergency procedures for the UAE site/s.
Assist the FM management for all accident reporting at site/s.
Other facilities AD-HOC tasks that may be added from time to time.
Financial
To assist management to Develop and manage pass-through opportunities to realize savings.
Ensure that all Health & Safety and Environmental requirements are in place at site/s within remit.
Working with the Facilities manager to help improve the financial standards of the contract that are measured against monthly key performance indicators.
Ensuring that Extra Works jobs are raised, billed and closed in a timely manner at the correct gross margin.
Raising purchase orders in line with company requirements.
Assisting the Contract Manager in the management of WIP and debt.
To assist management with all supplier financial supplier costs and controls for the site/s.
To assist management to Ensure the timely delivery of all monthly financial reports.
Be commercially aware and have a sound knowledge of cost controls and daily financial planning.
People skills
To assist management and develop the site/s team/s through effective induction, training and development and annual appraisals.
Strong supervisory skills and influencing ability.
Manage a team to deliver their objectives.
Strong communication skills (oral or written).
Be able to converse confidently with staff, customers and suppliers at all levels.
Strong team player with a passionate customer service focus.
Convey messages and ideas clearly and openly. Involve people and influence decisions.
Customer Service
Maintain regular contact with the FM by developing permanent, mutually beneficial relationship including growth plan and training.
Assist the FM management for his accountability being the forefront of customer relationships in the site/s.
Be at the forefront of customer relationships in the site/s.
Demonstrate strong customer services skills and use your experience to ensure that customer expectations are met.
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