Job Description

Company: Desert Gate Tourism - Dubai, UAE





An organization built on professionalism, extensive experience, and guest-centricity, Desert Gate was the long-sought dream of a visionary who established the company in 2004 as a supplier of the local needs of top-level tour operators in the UAE. Today, it is a full-fledged premium DMC, serving the seven emirates of the UAE, Oman, the Maldives, and its newest destinations Qatar and Mauritius. Over the years, the company has been recognised and rewarded for its innovative approach to product design as well as providing top notch service to its guests.



With a solid financial base complemented by a well-proven, reliable top management boasting 75 years of combined experience in the travel industry, Desert Gate envisions becoming the number one luxury travel group in the Gulf region, with a plan to expand its services to other destinations that are culturally connected to its home market.


Desert Gate is part of the MTS Globe group (www.mtsglobe.com) and through that partnership has access to the best-in-class technology and cleanest XML feed in the industry. Also, as a traditional DMC, Desert Gate has all you can expect from a first-rate ground handler, such as excellent contracting, creative excursions, and superior in-resort service levels.


The Excursion / Tour Specialist - CIS is responsible in ensuring the seamless daily operations and coordination such as:


• To attend the calls and provide proper information /recommendations about DG products
• To enter all bookings in the system and maintain the correspondence related to excursions
• To check the desks' data entry and allocate cost vs. suppliers.
• To book the outlets with the suppliers and enter booking confirmation in the system
• Checking supplier statements and reporting discrepancies.
• To update the desks, the office team in case of any stop sale, free sale, changing rates, new suppliers, new tours and any other announcement.
• To ensure that guides/desks/suppliers/drivers are aware in case of money collection and data is recorded in the system.
• To prepare excursion and roundtrip itineraries in coordination with operation department.



• Good in English, Russian command and any other foreign language.
• 2-4 years experience in a similar position in Destination Management / Tourism or Hospitality
• Excellent communication, presentation and negotiation skills
• Ability to work independently but a team player
• Able to function in a stressful environment and work unsocial hours when necessary
• Able to develop analytical approaches to answer high-level questions and develop insightful recommendations.
• Ability to work in conditions that include multiple and sometimes conflicting priorities, extended work schedules, and specific time constraints
• Diploma / Degree in Tourism or any related course
• Can start immediately