• Lead and/or support service design engagements across range of industries and projects to drive client growth
• Manage cross-functional project teams (strategy, insights, design, technology) and partners to deliver top quality strategic and creative outputs
• From user research to envisioning, designing and implementing concepts, infuse empathy, creativity and strategy to ideate and innovate across touchpoints while supporting business goals
• Work with other leaders and stakeholders to continuously identify spaces where service design as a discipline can add value to clients, and help scope related initiatives, projects, and deliverables
• Partner with clients to uncover business needs and objectives, craft appropriate strategies and solutions, and identify/implement and successfully manage the execution of the plan
• Be a thought leader regarding the latest business, digital and technology trends and innovations, and contribute to ongoing thought leadership and perspective
• Contribute to the formal development of service design practice tools, methodologies and applications and inspire innovative approaches and techniques
• Collaborate with senior leadership on project design and proposal development
• Formally manage others as a Career Coach/Counselor
• Assume responsibility for all aspects of the project life cycle as needed including: project proposals and business cases; charters, plans, resourcing, and budgets; financial reporting, status reports; issue management and risk mitigation; communication plans; delivery and project close out

• Use your industry experience within digital technology to help create and develop new tools and methods, enriching our offering and inspiring the studio

• Lead and/or support service design engagements across range of industries and projects to drive client growth
• Manage cross-functional project teams (strategy, insights, design, technology) and partners to deliver top quality strategic and creative outputs
• From user research to envisioning, designing and implementing concepts, infuse empathy, creativity and strategy to ideate and innovate across touchpoints while supporting business goals
• Work with other leaders and stakeholders to continuously identify spaces where service design as a discipline can add value to clients, and help scope related initiatives, projects, and deliverables
• Partner with clients to uncover business needs and objectives, craft appropriate strategies and solutions, and identify/implement and successfully manage the execution of the plan
• Be a thought leader regarding the latest business, digital and technology trends and innovations, and contribute to ongoing thought leadership and perspective
• Contribute to the formal development of service design practice tools, methodologies and applications and inspire innovative approaches and techniques
• Collaborate with senior leadership on project design and proposal development
• Formally manage others as a Career Coach/Counselor
• Assume responsibility for all aspects of the project life cycle as needed including: project proposals and business cases; charters, plans, resourcing, and budgets; financial reporting, status reports; issue management and risk mitigation; communication plans; delivery and project close out

• Use your industry experience within digital technology to help create and develop new tools and methods, enriching our offering and inspiring the studio

• A skilled leader with 14+ years of experience leading medium and large scale (digital) projects intersecting business strategy, technology, design, communication and branding
• A masters graduate in business, design, research or other relevant educational backgrounds
• Comfortable in a consulting role and experienced in a client-facing position within a digital agency/consultancy
• Used to working with customer lifecycles in a commercial setting, including customer reach, acquisition, relationship management and loyalty building through multiple channels
• Easily oriented within the structures and hierarchy of big organizations and accustomed to senior stakeholder management
• A problem solver, with ideas that challenge the ordinary, together with the drive \xe2\x80\x93 and the guts \xe2\x80\x93 to bring them to life
• Someone with a \xe2\x80\x98here to help\xe2\x80\x99 attitude, who absolutely, fundamentally believes that we\xe2\x80\x99re better together
• A fantastic communicator in English (other languages are a bonus!) - both verbally and in writing, and with flair for in-person presentations

Wipro