Job Description

About Jumeirah Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different(TM) brand promise. Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated dining destinations and surprising architecture and design at the heart of every guest experience. Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia and employs over 8,000 colleagues, representing over 106 nationalities. As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments. Jumeirah Muscat Bay Resort lies 15 minutes south of the city centre and 40 minutes from Seeb International Airport. The overall development will include a 1,200 square meters Talise Spa, a diving centre, a wide range of sports and leisure facilities, a selection of restaurants, bars and cafes and a kids club. The resort will also include conference and banquet facilities to cater for Oman's growing attraction as a destination for conferences, meetings and large-scale events. The resort forms part of a larger development that includes 300 high-end residential townhouses and villas, taking advantage of some of the most beautiful, unspoilt coastline in the Middle East.

About the Job:

An opportunity has arisen for an Executive to join the Revenue Management team of Jumeirah Muscat Bay. The main duties and responsibilities of this role are: Assist in managing room rates and restrictions, preparing rooms forecasts on weekly and monthly basis. Direct the application of appropriate inventory management and pricing strategies to ensure that seasonal and day-of-week demand peaks are smoothed, and that the property is able to continuously grow its Revenue per Available Room (RevPAR). Prepare daily revenue reports and circulate them to the relevant stakeholders and departments (Reservations, Sales and Marketing, Finance) in order to keep them informed of revenue performance and raise any gaps in revenue. Monitor the competition's activities on a weekly basis through shop reports and online research to identify potential selling points and revenue-related market trends that the SBU could benefit from integrating. Support in overseeing reservations department in the absence of Reservations Manager/Assistant Reservations Manager, Represent Revenue Management function in morning briefings or during leave absences of Revenue Manager/ Director of Revenue Management, Support Revenue Manager/ Director of Revenue Management in preparing the revenue meeting deck and present the deck under the supervision of Revenue Manager/Director of Revenue Management as per business requirements, To support the Revenue Manager/ Director of Revenue Management to update MAR calendar, in month end reporting. Pull daily reports from Delphi & Opera such as 'reservations entered by', change log, cancellations, and turndown reports. To control inventory in PMS by balancing room types for future dates. Assist Delphi Key Operator in maintaining the interface between Delphi and PMS, ensure that turndowns and cancellations are tracked correctly in Delphi system and communicate with Delphi administrator. To be responsible for the accurate communication of any selling strategies to the relevant departments. Perform audits and maintenance on all systems such as PMS, CRS, RMS, to ensure that the content and information is recorded in an accurate and timely manner. Review daily figures on the STR website. To track ongoing & future promotions on a regular basis (room nights, revenue & average rate).

About you:

The ideal candidate for this position will have the following experience and qualifications: Bachelor's degree or equivalent diploma in Hotel Administration or Business Administration. At least 1 year in a Revenue, Reservations, Front Office or Sales position within a hotel/resort. Strong understanding of hotel distribution. Similar role in five star or deluxe hotel/resort. Experience with IdeaS, Opera and SynXis. Can demonstrate Revenue Management skills. Can demonstrate strong problem-solving, reasoning, and analytical abilities. Highly capable in basic mathematics, including the calculation of common statistics, ratios and percentages, and a working knowledge of simple algebra. Has excellent written and verbal English skills. Confident with the use of computers. Has advance knowledge of Excel and other reporting tools.

About the Benefits This position offers a highly competitive salary and package which includes; housing, flight tickets, medical and dental coverage, life and accident insurance, retail and leisure discounts, discounts on Jumeirah F&B Outlets and reduced hotel rates.