Job Description

Company Description

Saatchi & Saatchi has grown from a start-up advertising agency in London in 1970 to a global creative communications company with 114 offices in 67 countries and over 6500 employees. Saatchi & Saatchi is part of the Publicis Groupe, the world's third largest communications group We are a full service, integrated communications network and we work with 6 of the top 10 and over half of the top 50 global advertisers. We're in the business of getting people to fall in love with our clients' products and services. We have an unshakeable spirit and unbeatable attitude that Nothing is Impossible, a concept we apply to all our clients and work. We believe in effecting positive change through creativity, always. While we seek out the most brilliant minds to help us on our quest, we're also passionate about nurturing the best talent from within. Which is why when you join us, your journey can be one of continuous evolution.

Responsibility and Focus


The Executive, Operations' primary role is to find solutions internally. Working with all stakeholders, have an overview of the capacity and utilization of each creative resource. The responsibility includes but is not limited to ensuring the agency is running efficiently almost as a profit centre, and no client deadlines are missed.


Keeping the focus on quality, people and process, the Executive must ensure the smooth running of all areas within the agency by resolving key production/workflow issues, whilst working with seniors to define optimum resources and processes that underpin the agency's success.

Main Tasks

Technical & Product

Pre-Briefing Phase:

• Operates as a functional channel between Creative and Account management by working before assignments to assess implications and anticipate workload needs.
• Attends status meetings and collaborates with Creative Resources and Communications team throughout the creative development and stays informed of timing, scope, and priority changes.
• Takes ownership of the Capacity Plan. Ensure that the capacity plan is updated regularly.

Briefing Phase:

• Receives and reviews new assignment briefs to ensure assignment syncs with forecasting and to understand actual creative needs (scope of assignment, timing, and priority)
• Evaluates the available creative resources (aptitude, workstyle, Skill, and workload) against creative needs.
• Working to prepare staffing solutions based on matching the right teams (and several teams) with the suitable projects.
• Presents staffing solutions to assign appropriate creative team and works with the CCO & CD to organize and inform the team.
• Organizes creative briefing and pit stops with time, location, and team members and attends briefing.

Post Briefing phase:

• Tracks individuals' creative contributions to the agency.
• Manage all resources and ensure all projects/accounts are staffed accordingly.
• Ensure department leads see all briefs before dispatching the work to the team.
• Manage the team's time and make recommendations to prioritize their workload to ensure timely work delivery.
• Work closely with the team leads in prioritizing/reallocating workloads.

Business Acumen & Operational Efficiency

• Serve as Casting Manager who understands the ins and outs of employees' skill sets, strengths, and weaknesses to map talent to the business appropriately.
• Anticipate trends within the group and create innovative solutions
• Assesses skill sets and specialities, assigning the best possible resources for every project.
• Continually monitors the group for efficiencies and overloaded reports concerns and opportunities to the head of creative services.
• Works to share the appropriate level of communication with creative teams, understanding what might be best suited to share in the hallway, via email, or through scheduled meetings.
• Maintains open-mindedness to ideas and welcomes feedback on changing or improving processes.
• Manage the day-to-day running of the workload allocations.
• Regularly watch timesheets and vacations for the full team and prepare reports.
• Monitors the repository and remains gatekeeper for asset management.
• Follows and leads the Groupe GDPR policy and guides others to follow.
• Support company culture; actively seek new, more innovative ways of doing things.

Innovative & Analytical Mindset

• Possesses good verbal and written communication skills to enhance negotiation and liaison with key stakeholders.
• Tracks creative contributions and helps people do their best.
• Projects optimism in the face of challenges
• Confidently brings escalated situations to resolution.
• Gains support and ownership of all key stakeholders to deploy resources efficiently and effectively.
• Problem-solver and solution-oriented
• To keep calm under extreme work pressure and yet deliver.

People & Leadership

• Seeks others' feedback to develop self-awareness, strengths and address development area.
• Is able to proactively raise issues to improve effective team working and collaboration.
• Is able to communicate confidently in a clear, concise and articulate manner.
• Collaborates with stakeholders and embraces an inclusive based environment.
• Is able to make valuable contributions to discussions and brainstorming sessions, providing insight and point of view.
• Able to build relationships quickly with others and engages personally with peers and clients.
• Treats others with respect, listens to other perspectives, especially when they are different from own.
• Able to tackle problems in a timely manner and develop contingency plans that focus on problem resolution.
• Drives a culture of trust with Peers, clients and all other stakeholders.

Self

• Is able to take ownership for actions and deals with consequences in a mature manner.
• Able to adjust performance based on experiences and feedback and showcases agility and flexibility.
• Displays openness to the ideas of others and leverages them when beneficial for the business.
• Showcases curiosity and open mindset towards new ways of doing things.
• Is able to set high impact objectives and goes above and beyond to exceed performance.
• Demonstrates the Growth Mindset and is able to take ownership of personal development and growth.
• Capable of constructively challenging the status-quo and takes risks to challenge internal and external perspectives.
• Approaches situations and individuals with honesty, integrity and humbleness.
• Displays resilience and maintains drives and a positive outlook when faced with challenges.



Qualifications Education and Experience Required

• At least 2 years of experience in a relevant or operations-related job role
• Demonstrates understanding strategy, creative, data & analytics, digital & film production processes and terminology.
• Extremely organized and good negotiation skills
• Able to take calculative risks.
• An operations background with a 'can do' positive attitude.
• Possesses good verbal and written communication skills to enhance negotiation and liaison with key stakeholders.