Investigations: Manage cases allocated to the investigators to ensure
investigations are conducted according to the departments prescribed investigation standards Plan and scope the strategy of each investigation to ensure that the nature of the investigation is aligned to the specific circumstances of each case Lead investigations that are of great degree of risk or sensitivity while monitoring day-to-day investigations activities to ensure that sound investigative attention is provided Ensure that all evidence, documentary and otherwise is obtained in order to support findings and subsequent criminal and civil actions. * Risk Management: Ensure that root cause failures are properly identified andrecommendations pertaining to same are made in order to remedy failures in a timely manner Participate in new product and control reviews to ensure new and existing risks are mitigated * Reporting: Review and provide input into departmental reports, andprepare and review all Suspicious Transactions Reports (STRs) to ensure their accuracy and completeness before sending them to CBUAE * Data Gathering: Ensure all required case data elements and informationare routinely recorded and updated in the event data base/case register to support the departments statistical and analytical accuracy and capability * Legal, Criminal and Disciplinary Action:Ensure that criminal, legal and disciplinary action is taken and provide assistance to close any actions taken to give effect to justice and recover losses * Training: Provide training and specific fraud material to selected audiences to increase general fraud awareness
People Management: Manage self and team in line with ADCBs people management policies, procedures, processes and practices to ensure adherence and to maximise own and
employee contribution to business performance Manage the effective achievement of the teams objectives through setting individual objectives, managing performance, developing the team and providing formal and informal feedback to maximise overall performance, engagement and motivation * Policies, Processes, Systems and Procedures:Recommend and implement improvements to departmental policies, procedures and processes covering all areas of activity so that all relevant procedural requirements are fulfilled while ensuring that ADCB delivers best-in-class services, products and innovation * Continuous Improvement: Identify opportunities to contribute to organisational and departmental change initiatives, programmes and projects taking into account best practice and standards in the business environment
Customer Service: Demonstrate Our Promise and apply the ADCB Service Standards to deliver the Banks required levels of service in all internal and external customer interactions
SkillsEXPERIENCE, QUALIFICATIONS & COMPETENCIES
At least 8 years of experience in fraud investigations with
3 years in a managerial position * Bachelors Degree in Law or Finance
Basic knowledge of Microsoft Word, Excel, PowerPoint
and Outlook Witten and spoken English Knowledge of the criminal processes and laws within the UAE Knowledge of Banking processes, systems and products