Company Description

One of the best-known Swiss brands in the world, Swiss\xc3\xb4tel Hotels & Resorts offers contemporary hotels infused with the freshness and vitality of alpine energy, rooted in the tradition of Swiss hospitality. Respected for its intelligent design, quality craftsmanship and mindful approach to sustainability, Swiss\xc3\xb4tel gives its guests peace of mind to explore the world, discover life\xe2\x80\x99s true rewards and embrace opportunities to \xe2\x80\x98live it well\xe2\x80\x99. The Swiss\xc3\xb4tel brand was founded in 1980 and today numbers more than 30 hotels globally including flagship properties such as Swiss\xc3\xb4tel The Bosphorus in Istanbul, Swiss\xc3\xb4tel The Stamford in Singapore and Swiss\xc3\xb4tel Krasnye Holmy in Moscow. Swiss\xc3\xb4tel is part of AccorHotels, a world-leading travel and lifestyle group which invites travellers to feel welcome at more than 4,500 hotels, resorts and residences, along with some 10,000 of the finest private homes around the globe.

Step into a world of ease, luxury and Swiss hospitality at Swissotel Al Murooj located in the city\xe2\x80\x99s favoured destinations for business or leisure. Directly opposite The Dubai Mall, one of the largest malls in the world, the iconic Burj Khalifa and within a few minutes\xe2\x80\x99 drive to Dubai International Financial Centre and World Trade Centre with its many exhibition halls. The unique urban-style feel and ambiance at Swissotel Al Murooj Dubai cleverly combines hotel and apartment style accommodation, arranged around a central leisure complex. Quality in service is demonstrated through the warmth, diligence and entrepreneurial mind-set of its team, ensuring individual guest needs are anticipated and exceeded, that every detail has been thought of and executed in advance.

• Need oversee the Housekeeping operations, including the Laundry and the Internal Communication Center, ensuring that the hotel standards and procedures are fully known and followed.
• Ensure that all the rooms are prepared and inspected as per standards and according to guest requests and needs.
• Need to check the flower decorations in the rooms and public areas are always maintained as per the required standards.
• Ensure the up keeping of all the front of the house, including the hotel entrance.
• Keeping of all the designated back of the house areas.
• Need check regularly the night shift for cleaning.
• To ensure appropriate stock level for the smooth run of the Housekeeping and Laundry operations and to approve requisitions accordingly.
• Need to ensure that the inventories of linen, uniforms and other applicable items are done and recorded as scheduled.
• To monitor cost control and to suggest saving programs.
• Ensure all linen and uniform management and handling procedures are respected.
• To supervise and control Lost and Found, maintain records and mail packages to clients.
• Need to aware of all VIPs visiting or staying in the hotel. To personally inspect VIP rooms.
• Make regular room and public area inspections with the Engineering Department on deviation from standard set-ups and maintenance. To follow up on the Out of Order and Out of service rooms.
• Need to review the Night Audit reports related to the Housekeeping.
• To offer assistance at any time in the operations and to monitor, highlight and suggest improvements on any dysfunction.
• Nee to performance targets for all associates and constantly monitor and increase staff productivity.
• To ensure and perform a proper use of all the equipment and property management system, to have a perfect knowledge of the set ups.
• Keep strict control of room keys and section keys.
• Need to implement and follow up daily check lists.
• To prepare forecasts and statistics.
• Respect schedules, terms and deadlines as agreed with the Management.

Qualifications

• Minimum 5 to 10 years of experience in 5 Star or branded hotels & apartments.
• Bachelor Degree in hospitality
• Strong interpersonal and problem-solving abilities and the ability to lead by example
• Dynamic, energetic, creative and thrives under pressure
• Working knowledge of Outlook, Word and Excel

Additional Information

Your team and working environment:

• Dynamic working environment.
• Defined development career path.
• Friendly and supportive team

What is in it for you:

• Employee benefit card offering discounted Accor rates worldwide
• Learning programs through our academies
• Opportunity to develop your talent and grow within your property and across the world
• Ability to make a difference through our corporate social responsibility activities like Planet 21

Accor