Executive Dc Customer Service

United Arab Emirates, United Arab Emirates

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Ensure efficient communication with brand, logistics, and operations teams to facilitate smooth coordination and information exchange.
Ensure timely Advanced Shipping Notice (ASN) uploads for each shipment, providing real-time status updates to the brand.
Coordinate with IT to resolve shipment-related issues promptly.
Provide feedback to the brand regarding their shipments to improve processes and address concerns.
Oversee FCL/LCL placement schedules, ensuring timely shipment arrivals through stakeholder coordination and process enhancements.
Manage daily inbound planning, including receiving and putaway processes, to meet daily workflow requirements efficiently.
Share receipt files with brand teams on time and maintain them in a tracker for easy reference.
Prepare weekly bin consolidation plan and share it with stakeholders to optimize storage space and streamline operations.
Consolidate and submit Value-Added Service (VAS) charges on a monthly basis for Management Information System (MIS) purposes.
Create and close Warehouse Management System (WMS) appointments for each shipment to ensure timely processing and allocation of resources.

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