Justlife is rocking the region with its beautifully designed for all home services app and looking for brilliant minds and skilled professionals who can think outside the box and have a limit that defies the sky.Do you envision shaping the future of all home services in one of the fast-growing tech startups based in Dubai?Come onboard and dedicate yourself to becoming #everydaybetter!Take over a key role as an Exclusive Operations Executive in the Business Development department, and be a part of this exciting adventure of never-ending growth and success.What we expect from you:
Lead the daily operations of the exclusive operations team, ensuring seamless deployment of professionals and vans to designated areas
Manage day-to-day coordination with our supply chain to meet demand and ensure professionals are properly scheduled for their shifts
Oversee communication between teams, including operations, customer service, and supply chain, to ensure consistent service delivery
Analyze operational data to identify trends in undersupply, oversupply, and demand areas, making necessary adjustments to improve efficiency
Collaborate with cross-functional teams (e.g., marketing, finance, and customer service) to improve customer experience and reduce cancellations
Execute strategic initiatives aimed at optimizing processes and reducing manual efforts within operations
Support the onboarding of new team members or professionals, ensuring they are well-integrated into the team and meet performance standards
Ensure compliance with the company's operational standards, goals, and timelines while constantly improving processes for better results
What we are looking for:
Bachelor's degree in Business, Operations, Supply Chain Management, or a related field
2-3 years of experience in operations management, preferably in service-based industries
Strong proficiency in data analysis tools such as Excel, Google Sheets, BI, or similar platforms
Experience with operational tools and platforms (e.g., scheduling systems, CRM tools)
Proven track record in process optimization and resource management
Excellent communication and interpersonal skills for cross-departmental collaboration
Ability to work in a fast-paced, dynamic environment with a focus on problem-solving
Experience in the home services industry or similar field is preferred
Familiarity with project management tools like Asana, Trello or Jira is preferred
Knowledge of performance management and tracking is preferred
PERKS OF BEING A PART of JUSTLIFENothing would replace the start-up spirit, working with an evolving culture and fulfilling workplace! And, we offer you benefits like:We care about you
Flexible working hours and remote working arrangements depending on the job.
One-day extra vacation on your birthday with our JustHoliday!
Free Justlife credits so you can enjoy our own services.
Work reality escapes opportunities through team-building games, challenges, and many more activities.
We improve you
Working with a great team and entrepreneurial spirit.
Continuous learning with mentorship, coaching, on-the-job, and internal-external training.
Never-ending growth and fast career development and internal career opportunities.
A fair and objective Performance Management System.
We recognize you
Ignition of the hero in you through our JustHeroes Reward and Recognition Program.
Availability of company discounts and gift vouchers.
A bonus for every successful Employee Referral.
ABOUT USAt Justlife, we envision a life without any chores that keep you from doing what you really want to.Justlife is the regions leading super app for home services. We connect individual needs with on-demand services, through our innovative marketplace platform.We helped digitalize the cleaning service industry in UAE, back in 2015, and have been expanding our services from home cleaning alone to serving all our customers needs at home across the GCC. We now offer home cleaning, salon & spa at home, healthcare at home, maintenance & repairs, upholstery cleaning, pest control & disinfection, moving and packing, and car cleaning, and many more.We built a network of thousands of trained professionals and served over 6 million sessions across UAE, KSA, Kuwait, Qatar and Oman. With a team of 200+ full-timers and over 1000 service professionals, we pride ourselves in having created a culture that puts people first.We promise our customers stellar service, our suppliers a valuable partner, our professionals a better life, and our employees a work environment where they can be their best versions of themselves.Join the tribe and lets become #everydaybetter, together!Powered by JazzHR