Job Number 24003791
Job Category Management Development Programs/Interns
Location JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road, Business Bay, Dubai, United Arab Emirates, United Arab Emirates
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

START YOUR JOURNEY WITH US

JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city\'s lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5-star hotel is one of the tallest in the world, consisting of two towers with 1608 rooms and boasts awe-inspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness center before easing tired muscles with a massage at Saray Spa. Sample the flavors of the world at our 10 restaurants and lounges, which offer Japanese, Italian, Indian and Thai cuisine. For those planning an event in downtown Dubai, UAE our hotel offers 80,000 square feet of adaptable space, including a striking ballroom and outdoor venues. Explore, Dubai Mall, Burj Khalifa and Dubai Opera which are all minutes away.

LOVE WHAT YOU DO EVEN MORE

At JW Marriott\xc2\xae, treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience.

Here at JW Marriott Marquis Dubai, we are looking for talented individuals, to join our amazing family and in return we are able to offer you the following:

• An amazing career opportunity to not just work with us but open opportunities worldwide with our extensive portfolio of hotels.
• Learning opportunities with some of the best professionals the region has to offer.
• We aim to promote our associates within as soon as the opportunity arises, so we hope to see you progress your career in line with our training and promotion schedule.
• A competitive salary with excellent benefits which include accommodation, meals on duty, Transportation, and:

• World class training and development, including leadership development.
• Recognition programs.
• Discounted accommodation in over 8,000 hotels all over the world. Yes, 8,000!
• Discounted food & drink in all our restaurants and bars.
• Discounts for your friends and family.
• Unlimited career opportunities (Internationally and locally)
• Medical and Life insurance
• Amazing support to ensure you have all the tools you require to complete your day-to-day tasks.

OUR EXPECTATIONS FROM THE ROLE:

Complete the daily administrative tasks related to the Events Department; support the events team during the planning/ group housing stage of groups/ events. Full responsibility of handling internal events; Follow up on special banquet event arrangements and standards to ensure compliance.

Skills and Knowledge

Understand group and catering positioning of the hotel.

Attention to details

Confident and quick learner

Problem solving skills

Organization skills and multitasking

Understanding of capacities and catering styles of the hotel

Understanding of how the different departments within the hotel are linked to each other

Effective communication skills and professional use of English language

Distribute information in a concise, well-organized and detailed manner

Quick intuitive response and action

Essential Functions

\xc2\xb7 Act as a support to the event coordinators, executives and managers

\xc2\xb7 Administrative event execution as highlighted by the Sr. Management of the department. This will vary depending of business needs & department requirements.

\xc2\xb7 In charge of the (digital) event signage throughout the hotel.

\xc2\xb7 Prepare weekly ESS reports. Prepare reports & coordinate requirements for the ESS (event satisfaction survey) meeting.

\xc2\xb7 Handle daily/ weekly tasks to include; preparing the BEO meeting material, daily distribution of event details to the rest of the hotel, managing meal vouchers, weekly Group Resume/ BEO distribution, valet forecast, events overview, business calendar, etc.

\xc2\xb7 Daily actualization of the event manager\xe2\x80\x99s events by checking the actual revenue in Opera and changing the status to actual in the system.

\xc2\xb7 Filing of paperwork ( e.g. Post event filing, MRW filing, etc.) according to Marriott Standards

\xc2\xb7 Handling 15-min training topics, monthly training calendar & timely submission to HR.

\xc2\xb7 Handling of the purchasing tool, raising Purchase Orders (PO\xe2\x80\x99s), dealing with finance and other system support.

\xc2\xb7 Handling department payroll

\xc2\xb7 Designing floor plans in the hotels floorplan tool.

\xc2\xb7 Handles all the Internal meetings

\xc2\xb7 Handles External meetings equal to or less than 50 pax/ 50 rooms per night assigned.

\xc2\xb7 Focus to communicate and deliver outstanding events to the customer.

\xc2\xb7 Focus on future planning potential problems and/or conflicts from a service/planning point of view and solutions towards them to improve guest satisfaction and planning efficiency.

\xc2\xb7 Finalize the billing process with Billing team/ accounting.

\xc2\xb7 Strong intuitive support for the event planning team.

\xc2\xb7 Guidance and support throughout the event.

\xc2\xb7 Be available as needed during the event phase for their assigned groups,

\xc2\xb7 Attend and prepare the daily communication tool; \xe2\x80\x9cBEO\xe2\x80\x9d meeting.

\xc2\xb7 Identify up-selling opportunities. Up-sell last minute items accurately.

\xc2\xb7 Show around in connection with in-house functions.

\xc2\xb7 Coordinate welcome packages and thank you letters/gifts.

\xc2\xb7 Performs other related tasks as assigned by management.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of \xe2\x80\x9cWonderful Hospitality. Always.\xe2\x80\x9d by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that\xe2\x80\x99s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International\'s luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you\xe2\x80\x99re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand\xe2\x80\x99s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you\xe2\x80\x99ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That\xe2\x80\x99s The JW Treatment\xe2\x84\xa2. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,\xe2\x80\x8b begin your purpose, belong to an amazing global\xe2\x80\x8b team, and become the best version of you.

Marriott