Assume complete responsibility for learning from initial orientation and training programs conducted when joining the sales team by the Director of Groups & Events and all sales associates.
Constantly gather, understand and apply the expanding knowledge of foods, beverages, technical equipment and inter-departmental procedures to the sales and planning process with the client through the Director of Groups & Events.
Maintain an up-to-date planning information portfolio for easy reference in the sales and planning process.
Effectively represent the Hotel in all telephone, written and personal contacts with potential past and current clients with warm and friendly guest contact, an ever-present willingness to assist, and especially an obvious desire to welcome client business to the hotel.
Follow all directions and guidelines shared by the Director of Groups & Events precisely by asking questions to better understand any directions and guidelines which may be unclear.
Keep all colleagues abreast of all information from the client which may be vital to a timely response.
Prepare all typed materials (proposals, contracts, banquet event orders, change forms and all other inter-departmental forms) accurately and thoroughly realizing the importance of such to ensure anticipated results.
Assume responsibility for small groups assigned by the Director of Groups & Events always following all department sales and planning procedures precisely and.
Handle all types of events under the supervision of the Director of Groups & Events.
Key competencies and background:
Previous experience in a high volume internationally recognized luxury hotel chain and a few years in a similar position is required
Degree or Higher National Diploma equivalent in Hospitality Management will be an advantage
Mature, but outgoing personality with excellent interpersonal skills
Ability to understand guest needs and expectations and to deliver superior customer service with little input from others
Excellent communication and organizational skills
Apply NowFirst Name (required) 6fa6878aLast Name (required) 4a7070ecEmail (required) 33c88b09Apply Please wait... DoneThank youWe are looking for an Assistant Director of People & Culture to join our team at Mandarin Oriental, Costa Navarino!The Hostess is responsible for ensuring that the guests are welcomed to the restaurant and are seated in accordance with their wishes.With more than 350 colleagues, we are seeking waiter/waitress with the passion to deliver the best service and exceed our guest's expectations.Sign up for Job AlertsPlease indicate your department, category and hotel preferences and we will email you regular job alerts.First Name (required) a09f9b7bLast Name (required) fa0ad25eEmail (required) 0ac93ac3Job Alert e8eb65bdDepartments 63645982 Departments 0a4f7803Categories 88096e91 Categories d6e8254fHotel/Offices 40919a39 Hotel/Offices 10c8382cSend Please wait... DoneThank youMandarin Oriental Hotel Group8th Floor, One Island East, Taikoo Place 18 Westlands Road, Quarry Bay, Hong KongCorporateExploreSupportConnect2025 xc2xa9 Mandarin Oriental Hotel Group LimitedThis website uses cookies.We use cookies to personalise content such as job recommendations, and to analyse our traffic. You consent to our cookies if you click I Accept. If you click on I Do Not Accept then we will only use strictly necessary cookies, and you may have a deteriorated user experience. You can change your settings by clicking on the My Settings link on the top right of your device.