Join Our Team as an EUC Desktop Support Technician! Company: ITHR Technologies Consulting LLC Location: Multiple locations (Base location: Client offices) Start Date: ASAP Email for Applications:We are hiring EUC Desktop Support Technicians with 3+ years of relevant experience to join our growing team. If youre passionate about IT support, have hands-on expertise, and enjoy problem-solving, this is your opportunity to make a difference!Key Responsibilities:
Provide comprehensive hands and feet support, desktop end-user support, and smart hands support following SOPs.
Troubleshoot complex hardware, software, and network issues under general supervision (Level 3+).
Deliver expert technical assistance on Windows 10 & 11 (OS and application levels), Bitlocker encryption, and basic networking.
Collaborate with L3 teams to support Active Directory and Data Center operations.
Prioritize and resolve customer issues promptly while escalating unresolved tickets when necessary.
Comply with all IT service procedures, processes, and Code of Conduct policies.
What Were Looking For:
Primary Skills: Hands-on experience with Windows 10 & 11 troubleshooting, Bitlocker encryption, and basic networking.
Secondary Skills: Understanding of Active Directory and Data Center operations.
Strong communication skills in local language (L1) and English (L2).
A proactive attitude with strong problem-solving capabilities.
Why Join ITHR Technologies Consulting LLC?At ITHR Technologies, we value teamwork, innovation, and a commitment to excellence. Join us to work on exciting projects, sharpen your skills, and grow in a dynamic environment.Apply Today: Send your resume to