Job Description

INSPIRE | EXHILARATE | DELIGHT

For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.



Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.

What you'll be doing

As an Associate E-tailer, you will be responsible for supporting the e-commerce team with daily operations, managing product listings, analyzing sales data, ensuring a smooth online shopping experience, and helping enhance our digital presence.

Operations:

Onboarding of new stock on Farfetch platform, ensuring maximum product uploads. Define and own key operational KPIs, ensuring business-wide adoption. Implement continuous improvement strategies to scale operations and achieve KPIs. Establish and roll out best practices for operations across all brands. Conduct regular business reviews to identify and resolve challenges, providing necessary support. Prepare and share weekly operational reports, covering OOS (out-of-stock), resource shortages, training needs, and key callouts.

Analytics :

Ability to analyse data effectively to make confident decisions and identify opportunities. Excellent communication and relationship management skills.

Commercial:

Develop and execute trading strategies to drive sustainable growth. Collaborate with operations to ensure seamless execution and customer satisfaction. Build strong partnerships with e-tailers to expand brand presence on their platforms. Drive innovation through new trading, merchandising, and marketing strategies.

What you'll need to succeed

Bachelor's degree in Business, Marketing, E-commerce, or related field (or equivalent experience).

Preferably, prior experience in e-commerce or online retail.

Analytical mindset with proficiency in using Excel or other data analysis tools.

Strong written and verbal communication skills.

Detail-oriented with strong organizational skills.

Ability to work independently and as part of a team.

What we can offer you

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.


We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.


We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.