\xc3\xa2\xe2\x82\xac\xc2\xa2 Assists in the delivery of the Entertainment program throughout the year on a day-to-day basis \xc3\xa2\xe2\x82\xac\xc2\xa2 Leads the team to include on the job training, daily attendance, grooming, coaching , appraisals and personal development plans \xc3\xa2\xe2\x82\xac\xc2\xa2 Task-trains colleagues in the safe operation of equipment and to follow departmental policies and procedures \xc3\xa2\xe2\x82\xac\xc2\xa2 Coaches and disciplines colleagues in a fair and consistent manner to motivate and improve performance \xc3\xa2\xe2\x82\xac\xc2\xa2 Coordinates execution of Entertainment offerings \xc3\xa2\xe2\x82\xac\xc2\xa2 Schedules break and, if required, rotates colleagues fairly in order to ensure position coverage, increased productivity as well as maintaining colleagues\xc3\xa2\xe2\x82\xac\xe2\x84\xa2 well-being \xc3\xa2\xe2\x82\xac\xc2\xa2 Calls shows, prepare and distribute show reports where required \xc3\xa2\xe2\x82\xac\xc2\xa2 Gives performance notes as appropriate \xc3\xa2\xe2\x82\xac\xc2\xa2 Assists in the audition process of potential new hires \xc3\xa2\xe2\x82\xac\xc2\xa2 Supports rehearsal processes for new and existing shows \xc3\xa2\xe2\x82\xac\xc2\xa2 Coordinates special requests and both in-park and outdoor events as directed \xc3\xa2\xe2\x82\xac\xc2\xa2 Oversees paperwork, checklists and documentation relating to offerings \xc3\xa2\xe2\x82\xac\xc2\xa2 Works with technical team to assure repairs are noted, logged, and completed in a timely manner \xc3\xa2\xe2\x82\xac\xc2\xa2 Communicates relevant information through daily team briefings, department noticeboards and other channels as required \xc3\xa2\xe2\x82\xac\xc2\xa2 Attends daily park duty manager briefings as per schedule and distribute notes \xc3\xa2\xe2\x82\xac\xc2\xa2 Assigns tasks as required and checks on outcome \xc3\xa2\xe2\x82\xac\xc2\xa2 Ensures that all safety rules and procedures are being adhered to at all times \xc3\xa2\xe2\x82\xac\xc2\xa2 Ensures that policies, procedures and performance standards that are in place in the department are being adhered to \xc3\xa2\xe2\x82\xac\xc2\xa2 Ensures a clean and safe operating environment and raise any defects to their managers attention \xc3\xa2\xe2\x82\xac\xc2\xa2 Ensures all departmental checklists are being consistently completed, any required follow-up action is initiated and forms/records are being filed appropriately \xc3\xa2\xe2\x82\xac\xc2\xa2 Deal with any internal or external customer requests and issues that are beyond the scope of their front line colleagues \xc3\xa2\xe2\x82\xac\xc2\xa2 Additional duties as assigned by management Essential : \xc3\xa2\xe2\x82\xac\xc2\xa2 Higher secondary or equivalent \xc3\xa2\xe2\x82\xac\xc2\xa2 Experience in a leadership position or 1 year of experience in the Entertainment industry. \xc3\xa2\xe2\x82\xac\xc2\xa2 Computer skills: word, excel and power point \xc3\xa2\xe2\x82\xac\xc2\xa2 Leadership skills \xc3\xa2\xe2\x82\xac\xc2\xa2 Customer service \xc3\xa2\xe2\x82\xac\xc2\xa2 Proficiency in English Desirable : \xc3\xa2\xe2\x82\xac\xc2\xa2 Degree in Fine Arts \xc3\xa2\xe2\x82\xac\xc2\xa2 2 years of experience working in entertainment in a theme park \xc3\xa2\xe2\x82\xac\xc2\xa2 Background in sound and lighting, rigging and/or show calling