Job Description

• Determines project scope, develops a preliminary plan of investigation, and determines project specifications such as cost, time, and sample requirements by analyzing client input, available supplemental data, and product construction.
• Projects may include travel to conduct or witness tests at client sites. Initiates communication with clients to promote and explain the benefits of new and existing services.
• Follows up on contacts from clients.
• Communicates with clients to discuss technical issues, explain UL procedures and requirements, convey project cost, and negotiate completion date and sample requirements.
• Acts to address client concerns and to resolve client issues.
• Provides technical assistance to clients in reference to product inspection and follow-up services.
• Establishes appropriate test programs by reviewing files and manufacturer's information, examining samples, and applying UL requirements.
• Is familiar with applicable standards, company manuals and appropriate technical literature.
• Examines samples for compliance with UL requirements and notifies client of any areas in which the product is not in compliance or of any changes in project scope or specifications.
• Coordinates laboratory activities by preparing data sheets and instructions to technicians, scheduling and reviewing work of laboratory technicians and engineering support staff and establishing completion dates.
• Coordinates administrative aspects of project management.
• Serves as Project Handler of record and may sign as Reviewer of record as assigned.
• Communicates project status and results to clients through frequent contact and by preparing reports.
• Prepares Follow-Up Service Procedures and information pages.
• Integrates continuous improvement concepts and techniques into all aspects of the job.
• Resolves engineering issues associated with Variation Notices by analyzing and reporting on the acceptability of the variations.
• Assists in the development of UL requirements.
• Assists in developing special test methods and test equipment.
• Analyzes test program for adequacy and sequence.
• May coordinate and/or perform File Reviews, as directed.
• May represent UL at industry related functions such as seminars and trade shows.
• Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.
• Performs other duties as directed.


• Examines test samples and reads measuring instruments, schematics, wiring diagrams, and operational instructions. Evaluates test performance, provides feedback regarding issues and/or problems with test and data sheets and reviews test and construction data with supervisor and/or lab work requestor as appropriate. Operates with minimal supervision within defined limits of responsibility.
• Directs, builds and/or adapts setup and test equipment to new situations, based on data sheets and instructions from engineering department personnel. Trains staff in test setups and test methods. Initiates recommendations for new equipment designs and recommends solutions to observed test problems.
• Operates designated machines and special laboratory equipment. Performs routine maintenance of designated test equipment and laboratory area.
• Receives instructions from and reports data to engineers and other laboratory personnel. Communicates with clients during the setup and performance of a test to demonstrate or otherwise illustrate equipment test methods and/or to discuss test results. May communicate with UL field representatives to discuss follow-up tests, samples, equipment, methods and/or results.
• Communicates with the appropriate department personnel to offer suggestions pertinent to equipment needs.
• Records observed or calculated data on appropriate UL forms and prepare data sheets and test reports.
• Plans tests, evaluates test results and reports opinions and interpretations. May assist. PDEs and/or Engineering to modify existing methods or develop and validate new test methods.
• Provides training and assists others in the laboratory.


• University Degree in Electrical Engineering, Engineering Technology, Industrial Technology, plus two years directly related experience.
• Detailed knowledge of the technical vocabulary common to the appropriate discipline.
• Basic knowledge of laboratory testing apparatus and techniques common to the appropriate discipline.
• Experience in IEC 61439 series of standards, IEC 61921, IEC 62208.
• Knowledge of laboratory testing apparatus and ISO/IEC 17025.


A global leader in applied safety science, UL Solutions transforms safety, security, and sustainability challenges into opportunities for customers in more than 100 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers' product innovation and business growth.


The UL Certification Marks serve as a recognized symbol of trust in our customers' products and reflect an unwavering commitment to advancing our safety mission.


We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future.


From the adoption of electrification to the enablement of 5G and new mobility, we collectively look toward new frontiers, working for a safer world. Our science is your advantage.


Mission: Working for a safer world