Job Description

We are currently hiring for Engagement Coordinator for one of leading developers in UAE.

Role - The job holder is responsible for handling the various administrative functions within the community in general and customer communication via e-mails (communities' mailbox), service requests, personal meetings, walk in customers, raising purchase requests, files and documents management etc .

Responsibilities -

• Welcome customers on arrival and deal efficiently with enquiries and any complaints.
• Always ensure customer satisfaction, while maintaining company policies and standards.
• Coordinate with all vendors (contractors, suppliers, service providers etc.)
• Reviews incoming invoices and process the same for timely payments to respective parties.
• Uses approved systems and processes to carry out day to day activities.
• Manage online services provided for customers and service providers
• Assist the association manager in monitoring community day to day expenses.
• Manage and ensure on time closure of service requests raised by customers via different channels. (Oracle, ECM Direct, salesforce, email, We Care, Web portal, Mobile app etc).
• Executes the community's and team's procurement requirements through Oracle.
• Analyses, references and records all documentation, contracts, and variations in the relevant files.
• Recommends improvements in documentation and shared folder data management.
• Performs other ad-hoc duties as required by the immediate supervisor.

Requirements -

• Minimum of two years' experience in relevant area preferably in a medium to large organization
• Any Graduation degree
• Good Communication skills
• Ability to priorities work, meet deadlines and handle multiple assignments.
• Good computer skills

Benefits - Visa , Medical Insurance

Working days/hours - 6 days per week & 9 hours per day.

Immediate joiners will be preferred

Candidates with visit visa/cancelled visa/own visa can apply for this job.

Interested candidate, please share your profile at aishwarya@alignmanpower.com or WhatsApp 058 204 0587 before 19 July 2024

Job Type: Contract
Contract length: 12 months

Pay: AED5,000.00 - AED6,000.00 per month