E Mail And Chat Agent
United Arab Emirates, United Arab Emirates
Job Description
Our client is a multinational real estate development company. They are now looking for an E-mail and chat agent to join them.
Roles & Responsibilities
Roles & Responsibilities
- Receives and responds to social media, email, WhatsApp chat, and phone inquiries from internal and external business and residential customers regarding a wide variety of matters. Supports company initiatives and promotions.
- Evaluate the problems of the customers and provide logical lasting solutions with best-in-class customer satisfaction
- Educate customers on procedures, and processes to ensure the interaction is valuable to the customer
- Ensure escalations are followed up within the specified timeline
- Build customer loyalty by following customer social media inquiry
- Enhances the customer experience by providing sales information assistance, through the use of up/cross-selling, sales techniques. Generate customer interest in the services or products offered by the company
Bayt
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Job Detail
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Job IdJD1623525
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationUnited Arab Emirates, United Arab Emirates
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EducationNot mentioned