Elv Technician (sira)

Dubai, United Arab Emirates

Job Description

:Key Responsibilities:
  • Provide L1 & L2 level support, troubleshooting, and configuration for Desktop, Server, Network, and ELV systems, including but not limited to Structured Cabling (CAT6 & Fiber Optic), CCTV, WiFi, IP Telephony, and Door Access Control systems.
  • Troubleshoot hardware, software, and network issues, providing remote support services across various systems and technologies.
  • Install, configure, and maintain networking equipment (switches, firewalls, access points) and IP-based systems (CCTV, IP Telephony, Audio Visual).
  • Install and configure equipment such as network switches, firewalls, access points, CCTV cameras, and IP telephony systems.
  • Ensure systems are correctly set up and functioning according to specifications and client requirements.
  • Provide exceptional customer service, working directly with clients to address their IT and ELV system issues.
Requirements
  • 2-3 years of hands-on experience in troubleshooting, configuration, and support at L1 & L2 levels for Desktop, Server, Network, and ELV systems (including Structured Cabling in CAT6 & Fiber Optic, CCTV, WiFi, IP Telephony, and Door Access Control).
  • Experience with Audio Visual Systems (minimum 2 years).
  • Strong knowledge of troubleshooting hardware, software, and network-related issues, particularly for remote support.
  • Candidates with prior sales experience in a similar industry will be given preference.
  • Excellent written and verbal communication skills are a must.
  • Strong customer service orientation and the ability to explain technical issues in an easy-to-understand manner.
  • Ability to think critically and solve technical issues in a fast-paced environment.
  • University graduate in Engineering or a relevant technical field, or a diploma holder with attested certifications.
  • SIRA Certification (mandatory)

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Job Detail

  • Job Id
    JD1799314
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, United Arab Emirates
  • Education
    Not mentioned