Job Description

Technical Support and Troubleshooting

• Diagnosing and Resolving Issues:
• Identifying technical problems in hardware, software, and network systems.
• Providing solutions for issues related to operating systems, applications, and network connectivity.
• Providing User Support:
• Assisting users with technical issues via phone, email, or in-person.
• Offering guidance and support for software applications, hardware devices, and IT systems.
• System Maintenance:
• Performing regular system checks and maintenance.
• Ensuring systems are updated with the latest security patches and software updates.
• Managing backups and data recovery processes.

Network Management

• Network Configuration:
• Setting up and configuring network devices such as routers, switches, and firewalls.
• Ensuring network security and connectivity.
• Monitoring Network Performance:
• Monitoring network performance and identifying issues.
• Implementing solutions to improve network efficiency and reliability.

Hardware and Software Management

• Installing and Configuring Hardware:
• Setting up new hardware, including computers, printers, and peripherals.
• Ensuring hardware compatibility and performance.
• Software Installation and Configuration:
• Installing and configuring software applications.
• Managing software licenses and ensuring compliance with legal requirements.

Security and Compliance

• Implementing Security Measures:
• Setting up security protocols to protect systems and data.
• Conducting regular security audits and vulnerability assessments.
• Ensuring Compliance:
• Ensuring IT systems comply with relevant regulations and standards.
• Maintaining documentation for compliance and audit purposes.

Job Type: Full-time

Pay: AED4,000.00 - AED5,000.00 per month

Application Deadline: 05/07/2024