Job Description

Location: Dubai (in-house)

About the Company


Join an innovative technology company headquartered in Dubai, leading the charge in developing cutting-edge SaaS platforms across various sectors including e-learning, live streaming, and fintech. Our products leverage advanced AI technology to enhance operational efficiency and user engagement. Committed to excellence and innovation, we also run a dynamic e-commerce platform catering to a global audience. Our mission is to revolutionize the digital landscape and establish new benchmarks in online services.

#### About the Role


The E-Learning Manager will oversee and coordinate all aspects of online and blended learning for Degree Apprenticeship programs. This role involves managing learning technologies, leading e-learning projects, and ensuring the creation and delivery of high-quality educational content. The E-Learning Manager will work closely with academic staff and other stakeholders to enhance the student learning experience through effective instructional design and the use of innovative multimedia resources.

#### Responsibilities

• Project Leadership and Coordination
+ Lead and coordinate all online/blended learning initiatives for Degree Apprenticeship programs.
+ Manage and optimize all systems and technologies used within the Degree Apprenticeship programs.
+ Oversee the development and delivery of high-quality content and production projects, ensuring timely and budget-compliant completion.
• Instructional Design and Resource Development
+ Collaborate with educators and staff to design and produce e-learning resources and activities that support learning outcomes and assessment strategies.
+ Identify and implement appropriate instructional design approaches based on research-informed practices and multimedia development knowledge.
+ Ensure the selection and use of the most suitable technological tools and software to support pedagogical approaches.
• Training and Support
+ Provide guidance to the team on locating, evaluating, and implementing learning resources, including open educational resources.
+ Design and deliver training sessions and support materials (face-to-face, online, and paper-based) to facilitate the effective use of learning technologies.
• Content and Production Management
+ Lead a team of content and course creators, learning experience producers, and production professionals to drive innovation and excellence in content creation and delivery.
+ Develop and maintain content and production standards, guidelines, and best practices.
+ Collaborate with the Production Management Department to align budgets, schedules, and creative concepts, optimizing production processes for efficiency.
• Continuous Improvement and Reporting
+ Stay updated on industry trends, emerging technologies, and best practices in e-learning and content production.
+ Drive continuous improvement initiatives to enhance the impact, effectiveness, and efficiency of learning resources and production processes.
+ Establish and monitor key performance indicators (KPIs) to measure the success of e-learning initiatives and provide regular reports to stakeholders.

#### Technical Competencies

• Proficiency in learning experience design methodologies and e-learning authoring tools (e.g., Articulate Storyline, Captivate).
• Understanding of production technologies and workflows, including video production, audio recording, and post-production processes.
• Familiarity with content management systems (CMS) and digital asset management (DAM) platforms.
• Expertise in content creation and production tools (e.g., Adobe Creative Suite, Final Cut Pro).

#### Soft Skills

• Strong leadership and team management abilities, with a track record of inspiring and developing creative professionals.
• Excellent project management skills, capable of prioritizing tasks, managing deadlines, and allocating resources effectively.
• Exceptional communication and interpersonal skills for effective collaboration with cross-functional teams.
• Strategic mindset with the ability to translate vision into actionable plans and initiatives.
• Problem-solving skills and adaptability in a dynamic environment.
• Creativity and innovation in storytelling and engaging audiences.
• Emotional intelligence and empathy to understand and address audience needs.
• Commitment to fostering a positive and inclusive work culture valuing diversity, equity, and inclusion.

#### Experience and Education

• Minimum of 7 years of experience in a leadership or management role within content creation, production, or a related field, preferably in online education, media, or entertainment.
• Proven success in developing and executing content and production strategies that drive business results and engage audiences.
• Bachelor's degree in Communications, Media Production, Education, or a related field (Master's degree preferred).