Job Description

Company Description

Florence International Computers (Tech-Offer.Com) is a leading provider in the IT retail industry, offering an unparalleled shopping experience to our resellers. We boast a comprehensive selection of Laptops, Desktops, Monitors, Storage Solutions, and Gaming Accessories, perfectly suited to meet the evolving needs of our resellers. Our commitment to excellence in service and product quality sets us apart as a trusted partner for IT hardware and components.

Key Responsibilities

• Direct engagement with our customer database, including calling, follow-ups, query resolution, and complaint handling.
• Product listing and inventory management on marketplace platforms, with a focus on optimizing listings for Amazon and Noon.
• Daily management of pricing and stock levels to ensure competitive positioning.
• Conduct market research, competitor analysis, and pricing strategies to identify sales opportunities and enhance market share.
• Coordinate effectively with seller support to address and resolve any operational challenges.
• Work closely with various teams to ensure a seamless customer experience and uphold our brand's reputation.

Skills and Experience Required

• A minimum of 3 years of experience in IT sales, specifically in the computer and laptop retail sector.
• Proficiency in English and Hindi (preferred), with excellent communication skills both written and verbal.
• Strong knowledge of IT hardware, computer software specifications, and e-commerce business practices.
• Experience in managing online marketplaces like Amazon and Noon, including listing optimization and inventory management.
• Bold personality with strong analytical, interpersonal, and problem-solving skills.
• Ability to work independently and manage reseller relationships across different countries.

Qualifications

• Bachelor's degree in a relevant field.
• At least 2 years of proven experience in IT hardware and components, and e-commerce telesales.

Job Details

• Job Type: Full-time, Contract (24 months)
• Salary: AED2,500.00 - AED3,500.00 per month, with potential commissions based on performance.
• Benefits include health insurance and opportunities for professional development.
• Work Location: Dubai (preferred).
• Ability to work in shifts: 9:30 AM to 2:30 PM, and 4:00 PM to 8:30 PM.

Application Questions

• Can you work the specified shifts?
• Do you have at least 2 years of experience in IT hardware and components management?

Job Types: Full-time, Contract
Contract length: 24 months

Pay: AED2,500.00 - AED3,500.00 per month

Experience:

• IT Hardware and components: 4 years (Required)
• Amazon and Noon: 3 years (Required)
• Telesales: 2 years (Preferred)

Language:

• Hindi & English (Preferred)

Application Deadline: 20/04/2024