E Commerce Customer Service Executive Lingerie Products
Dubai, United Arab Emirates
Job Description
Ref: BW/2024/08/036E-Commerce Customer Service Executive - Lingerie ProductsDubai/AED 4,000 - AED 4,500 + ANNUAL BENEFITSOur Client, an International Lingerie brand is looking to hire a dedicated and enthusiastic E-Commerce Customer Service Agent with a background in the retail industry to join the team. The ideal candidate will have a strong customer-focused mindset, excellent communication skills in English & Tagalog, and the ability to handle a variety of customer inquiries and issues effectively. Following are the requisites :SKILL SETS REQUIRED : * Female Degree or Diploma Holders
- Min 2yrs of Customer Service experience in Retail Industry handling Shopify & Gorgias systems
- Process orders, returns, exchanges, replacements or refunds via Shopify
- Handled escalations and complaints of Customers via Shopify messaging system & Gorgias call systems
- Resolved an average of 50 tickets per day
- Excellent communication skills in Tagalog & English is a must
- Strong problem-solving abilities, high level of patience and empathy, Customer Interaction, Transaction Handling, Product Knowledge, Team Coordination etc essential
- Hands on experience in Retail Management Software or Customer Relationship Management(CRM) software will be a plus
- Salary : AED 4,000 - AED 4,500 + Annual Benefits
Beware of fraud agents! do not pay money to get a job
MNCJobsGulf.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Job Detail
-
Job IdJD1727563
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:4000 - 4500 per month
-
Employment StatusPermanent
-
Job LocationDubai, United Arab Emirates
-
EducationNot mentioned