Job Description

Key Responsibilities:

1. Product Listing Management:

- Create and optimize product listings on PrestaShop, Amazon, Noon, and other relevant platforms.

- Ensure accurate product information, pricing, and inventory levels.

2. Order Management:

- Process and fulfill customer orders promptly and accurately.

- Monitor and manage inventory levels to prevent stockouts or overstock situations.

3. Customer Support:

- Handle customer inquiries via phone calls and WhatsApp, providing timely and helpful assistance.

- Address customer concerns and ensure a positive shopping experience.

4. Marketing and SEO Implementation:

- Develop posts for Instagram, execute campaigns on Google and via email to drive traffic and sales.

- Develop and implement SEO strategies to improve product visibility on e-commerce platforms by including keywords.

Qualifications:

- Proven experience in e-commerce operations, including listing creation, order management, and SEO implementation.

- Familiarity with PrestaShop, Amazon, Noon, and other e-commerce platforms.

- Understanding of digital marketing, with hands-on experience in Instagram, Google, Canva, and email marketing.

- Excellent communication skills, both written and verbal in English. Hindi is a plus.

- Ability to multitask and prioritize in a fast-paced environment.

- Customer-centric mindset with a focus on delivering exceptional service.

- Knowledge/experience with building materials is a plus

Job Type: Full-time

Pay: AED3,000.00 - AED4,000.00 per month

Application Question(s):

• Are you familiar with Canva?

Expected Start Date: 01/08/2024