Career Hunters is currently looking for the below Vacancy for a leading Amusement Park in UAE, candidates ONLY from within UAE will be considered.1- Salary package for Duty Manager - AED 5,0002- Working hours - 8 hours 6 days per weekInterested Candidates may apply to rajat@career-hunters.comDUTY MANAGER PROFILE: RESPONSIBILITIES AND TASKSLeading by example -
Guidingcrew members through own behavior instead of words.Overseeingthe daily operations of a business,includingticket sales and customer service,activitity stations,safety and cleaniness of premises.
Workingwith customers and crew members,not sitting in the office (about 70-80\xc2\xb0/o of time inside the park or at ticket sales,20-30\xc2\xb0/o office).
Creating a positive environment -
Coaching the team on duty - inspiring,givingfeedback,developingindividual strenghts.
Takingcare that crew members are able to have breaks that they are allowed to.Organizingsmall gifts as thank you for busy season or throwing staff get-together happenings.
Trainingnew crew members.
Ensuring employee productivity -
Efficient deployment of resources.Makingsure that every crew member has a focus and clear priorities.
Making necessary changes to original rostering/work shift when needed.
Monitoring efficiency of processes -
Scalingthe way of working from high peak to off-peak.
Quality checks onstandards and criteria of operations. Developingdaily routines and workingmodels closely with park manager.
Supervising first aid cases.
Interacting with customers -
Taking initiative in ensuringthat customers are satisfied and crew member interactions with customers are positive.
Resolvingconflicts and troubleshoot issues as they arise.Handling difficult guests.
Answeringemail and phone enquiries.
Bayt
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