Job Description

Customer Service Representative (Freelance)
•Location: Dubai (Fully Remote)•

Join our team as a Customer Service Representative for an educational company in the Netherlands. We're dedicated to helping learners achieve their goals and are looking for a motivated and detail-oriented professional to assist our customers remotely.

What We Offer:

• Competitive freelance compensation: EUR1,500-EUR2,500 , based on skills and experience
• 20 vacation days annually
• Flexible work environment with opportunities to develop your skills

Your Role:

As a Customer Service Representative, you'll:

• Assist customers by answering inquiries via phone, email, and social media platforms.
• Handle last-minute bookings and provide prompt, clear, and helpful responses to customer questions.
• Ensure customers have a seamless and positive experience with our services.

You'll work remotely, aligning with Netherlands business hours, and play a crucial role in supporting our students on their journey to success.

What We're Looking For:

• Fluency in Dutch (written and spoken) is essential.
• Proven ability to work independently and remotely.
• Strong multitasking skills and a proactive, solution-oriented approach.
• Previous experience in customer service (preferred but not required).

Work Details:

• Employment type : Full-time or part-time (24-40 hours per week)
• Work schedule : Monday to Friday, Netherlands business hours

Ready to make a difference? Apply now and become part of our mission to deliver exceptional service to our customers!

Job Types: Full-time, Part-time, Permanent

Pay: AED5,730.00 - AED9,550.00 per month

Expected hours: No less than 24 per week

Experience:

• customer service: 1 year (Required)

Language:

• Dutch (Required)