Purpose of the JobDesign and maintain the organization\'s infrastructure architecture, ensuring alignment with business needs, scalability, and reliability.Planning, project management and identifying opportunities for automation and cost savings.Hands-on technical depth enables direct oversight, problem-solving leadership and participation for complex infrastructure implementation, system upgrades and operational troubleshooting.Drive continuous improvement initiatives to optimize system performance, reliability, and security.Ensure the security of the IT infrastructure by implementing best practices and monitoring systems to prevent and mitigate cyber threats.Provide leadership, direction, and mentorship to team members, fostering a culture of collaboration, accountability, and continuous learning.Manage vendor contracts, service level agreements (SLAs), and performance metrics, ensuring that vendors meet their contractual obligations and deliverables. Enhance customer satisfaction by ensuring reliable and secure infrastructure services.
Ensure the uptime and reliability of infrastructure services to meet customer expectations.
Define standards, guidelines, and reference architectures for infrastructure components, promoting consistency and interoperability across the IT environment.
Evaluate and select technology solutions, platforms and vendors that best fit the organization\'s technical requirements and strategic objectives.
Conduct architecture reviews and assessments to identify opportunities for optimization, consolidation modernization of infrastructure assets.
Design, implement, maintain and documentation of Microsoft 365 solutions and maintain workload on SAP ECS, BTP, SAC, datasphere and infrastructure supporting SAP environments.
Develop annual budgets and multi-year financial plans for infrastructure investments, taking into account hardware/software purchases, maintenance costs, licensing fees, and personnel expenses.
Provide leadership, direction, and mentorship to team members, fostering a culture of collaboration, accountability, and continuous learning.
Set clear performance expectations, conduct regular performance reviews.
Stay abreast of industry trends, emerging technologies, and best practices to inform strategic decision-making and innovation efforts.
Develop project plans.
Coordinate with cross-functional teams, vendors and external partners.
Collaborate with IT architects, engineers, and analysts to design and implement innovative solutions that address business challenges and opportunities.
Conduct regular security assessments, vulnerability scans and penetration tests to identify and remediate security vulnerabilities and threats.
Develop comprehensive DR and business continuity plans.
Test DR/BC plans regularly through tabletop exercises, simulations, and drills to validate effectiveness and identify areas for improvement.
Proactively optimize infrastructure configurations.
Implement automation and orchestration solutions to streamline routine tasks, reduce manual effort and increase operational efficiency.
Manage vendor contracts, (SLAs), and performance metrics, ensuring that vendors meet their contractual obligations and deliverables.
Collaborate with internal stakeholders, to understand their infrastructure needs and priorities.
Implement agile methodologies, DevOps practices and lean principles to accelerate delivery, improve collaboration and increase responsiveness to changing business needs.
Champion innovation initiatives, pilot projects and proof-of-concept experiments to explore recent technologies and solutions that can drive business value and competitive advantage.
Communicate effectively with executive leadership, providing regular updates, briefings, and presentations on infrastructure strategy, initiatives and performance metrics.
Prepare and distribute written reports, dashboards, documentation, and recommendations related to infrastructure operations and projects.
Monitor and optimize cloud expenditure to align with budgetary objectives.
Manage the budget for infrastructure projects and operations, ensuring cost-effective use of resources.
Provide regular financial reports and updates on infrastructure spending and cost-saving initiatives to senior management.Job Responsibilities - Experience and EducationBachelor\'s degree in computer science, Information Technology, or a related field.
Minimum 10 years of experience with expertise in IT Infrastructure projects and its implementation.
Possess excellent communication and interpersonal skills and able to effectively collaborate with cross-functional teams.
Project management.
Leadership and team management.
Familiarity with DevOps tools such as Jira, Confluence,Github and SAP Cloud ALM.
Knowledge in infrastructure automation tools and IAC such as Ansible, Terraforms, AWS CloudFormation , Azure ARM, OCI ORM.
Strong troubleshooting and problem-solving.
Experienced with cloud platforms architecture & administration for AWS, Azure, and OCI.
Familiarity with SAP cloud platforms such as ECS-Rise, BTP, SAC, etc.
Knowledge in SAP Applications architecture, Basis, and Hana DB administration.
Knowledge in Microsoft SQL Database administration
Knowledge in Microsoft office 365 products and services such as Teams, SharePoint, Power Automate, One Drive, Azure AD, etc.
Familiarity with infrastructure networks tools such as Firewall, Load Balancer, Routing & Switching, WAF, DNS, etc.
Knowledge in virtualization, datacenters architecture and administration.
Knowledge in IT Security tools, polices and best practices.Leadership BehaviorsBuilding Outstanding TeamsSetting a clear directionSimplificationCollaborate & break silosExecution & AccountabilityGrowth mindsetInnovationInclusionExternal focusSkills

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