Prepare annual training plans for the Centre on mandatory training and follow up to ensure timely completion
Work with all Operational functions to ensure assigned trainings are completed with quality and in a timely manner
Assist in the execution on Safety QIPs and follow up with operational team
Update and maintain the ever changing training material and supporting systems
Ensure all Service Providers are well versed in their duties
Conduct induction training with all new Service Providers covering delivery methods, delivery device, Space and Visibility / Safe work Methods etc
Ensure timely completion of the 26day training pack for new drivers in coordination with supervisors
Provide and develop refresher training for all existing SPs as required to ensure their understanding of work methods
Train all drivers on any new products and enhancement to service
Ensure SP depth of knowledge is at an acceptable level and devise methods of training to enforce a thorough understanding of 5 seeing Habits and 10 Commentary points
Complete On Road Observations with driver and Prepare a weekly report of all on-road observations(including team) and share feedback
Update safety board with accident Statistics and relevant safety information
Maintain accurate and efficient filing (soft copy / hard copy) for all training provided
Responsible for maintaining an accurate training record for the operation department
Involved in Centre audits
Complete any other tasks as assigned by management team
Qualifications and requirements include
Excellent communication, interpersonal and planning skills
Proficiency in Ms Office applications - Ms Word, Excel, PowerPoint
Ability to plan and organize effectively
A minimum of 2 years\' Service Provider experience is essential
Good product knowledge and presentation skills
Self-motivated and confident
Flexible with hours
Professional attitude and appearance in order to set the standards required
Edarabia
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