Doorman
Dubai, United Arab Emirates
Job Description
Company Description
A surprising, chic merging of Asian style with an Egyptian aesthetic, Raffles Dubai is a 5-star luxury hotel perfectly positioned in the heart of the city , delivering impeccable service and sophisticated style.
PURPOSE OF POSITION
To receive guests in the most hospitable manner. All guests arriving to the hotel will be welcomed and departing guests fare-welled in the most courteous and friendly manner.
KEY ROLES & RESPONSIBILITIES
PERSONAL ATTRIBUTES
Raffles Dubai Sheikh Rashid Road, Wafi121800 Dubai, United Arab Emirates
A surprising, chic merging of Asian style with an Egyptian aesthetic, Raffles Dubai is a 5-star luxury hotel perfectly positioned in the heart of the city , delivering impeccable service and sophisticated style.
PURPOSE OF POSITION
To receive guests in the most hospitable manner. All guests arriving to the hotel will be welcomed and departing guests fare-welled in the most courteous and friendly manner.
KEY ROLES & RESPONSIBILITIES
- To be well groomed at all times; to greet guests with the most hospitable attitude upon arrival at the hotel, and to offer assistance at all times
- Maintain the entrance and main door areas to ensure they are clean and tidy, free of obstacles and ensure that traffic through the driveway is controlled and organized
- Adhere to guest contact standards at all times
- Provide current knowledge of the services and facilities offered by the Hotel
- Assist guests in and out of taxis and other vehicles and assist to remove baggage from vehicles
- Obtain taxis for guests as required
- Assist guests with requests for transport and other information
- Knowledgeable of the events of the day and of daily Hotel activities
- Knowledgeable of VIP guests and whenever possible address such guests by name
- Has presence and alerts Security or Duty Manager of suspicious looking person(s)
PERSONAL ATTRIBUTES
- Good English language verbal communication skills
- Ability to work cohesively with co-workers and managers as part of a team
- Ability to be attentive to guest needs, remaining calm and courteous at all times
- Ability to promote positive relations with hotel residents and patrons
- Ability to exercise good judgment with difficult guests
- Understanding and ability to work in a multi-cultural environment
- Secondary education
- Minimum one year\xe2\x80\x99s experience in the customer service or hospitality industry
Raffles Dubai Sheikh Rashid Road, Wafi121800 Dubai, United Arab Emirates
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Job Detail
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Job IdJD1615061
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned