Ensure the marina does not host any unwanted hazards that could cause harm to people and to property.
Assist customers into and out of berths etc.
Provide an efficient service to members and guests.
Ensure all tasks are completed in accordance with the marina's policy.
Ensure customers receive a clean and efficient rubbish and recycling service.
Assist in the berth allocations for casual and permanent customers.
Assist the Berth Master or Dock Master in towing boats to and from the marina. This must be done in a professional manner to ensure damage to vessels does not occur.
Provide rescue, salvage and fire-fighting service in conjunction with all waterfront staff.
Provide customers with a complimentary trolley service, and ensure all trolleys are clean and in good working order.
Conduct regular checks of safety equipment around the marina to ensure the equipment will work satisfactorily in an emergency.
Supervise fuel bowser operations.
Support the administration team in the processing of fuel bills.
Competencies:
To ensure that all customers receive a high standard of customer service and ensure hard stands and surrounding grounds are kept clean and tidy.
To ensure that all fuel service operations are conducted in accordance with stated operating procedures and safety practices.
Occupational Health & Safety Compliance:
Cooperate and comply with the FLHSS/ OHS processes and guidelines within Emirates Palace.
Take reasonable care of your own health and safety and that of others who may be affected by your acts or omissions at work.
Understand and follow the FLHSS procedures. Wear proper Personal Protective equipment where required
Work in a safe manner and inspect your own work area prior to commencing duty.
Report any incident, damage, or unsafe condition.
Core Competencies for this level:HumilityCan get things done quietly without unnecessary noise. Quickly admits flaws and mistakes, is modest and self-effacing, and is authentic. Careful to make others comfortable; helps them save face in difficult situations. Maximises the contribution of others, encouraging and respecting the expression of viewpoints from all concerned.Self-developmentActively seeking new ways to grow and be challenged using both formal and informal development channels.CollaboratesBuilding partnerships and working collaboratively with others to meet shared objectives. Represents own interests while being fair to others and their areas and credits others for their contributions and accomplishments. Partners with others to get work done, motivates, gains trust and supports others. Picks up on interpersonal and group dynamics and relates well to all kinds of people, up, down, and sideways, inside and outside the organisation.Team DevelopmentDevelop people to meet both their career goals and the organisation's goals. Places a high priority on developing others through coaching, feedback, exposure and stretch assignments, encouraging people to accept developmental moves. Uses PROFILE/Performance Discussions for Line Colleagues and HiPo Tracks effectively for talent management and development. Is a people builder and a motivator.Customer FocusThe colleague is genuinely pleasant, positive and helpful to both guests and colleagues, always striving to anticipate guests\' needs and exceed their expectations.Drives ResultsConsistently achieving results, even under tough circumstances. Has a strong bottom-line orientation, consistently a top performer. Persists in accomplishing objectives despite obstacles and setbacks. Pushes self and helps others achieve results.Drives WorkProviding direction, delegating, and removing obstacles to get work done.Functional /Technical SkillsUnderstands the job requirements and displays the technical skills and knowledge required to perform his/her job well and in line with the departmental standards.Apply NowFirst Name (required) dc6393d4Last Name (required) c4431518Email (required) 4b5b101bApply Please wait... DoneThank youWe are seeking for a meticulous Pool Butler offering personalized attention and creating exceptional guest services at the pool. If you are passionate, ready to contribute to the success of the Hotel, we invite you to apply and be part of our pre-...An ideal candidate must have a relevant experience in a luxury hotel environmentWe are looking for dedicated and enthusiastic Guest Communications Agent to join our dynamic pre-opening team. If you are service-oriented professional with passion for luxury hospitality and ready to contribute to the Hotel's success, we invite ...Sign up for Job AlertsPlease indicate your department, category and hotel preferences and we will email you regular job alerts.First Name (required) fb4584ecLast Name (required) fb97b799Email (required) c3d7f89eJob Alert 0e4c8de3Departments d1ac1376 Departments f3c594afCategories a7c18548 Categories 66050becHotel/Offices ea84b9b8 Hotel/Offices 2a76de6cSend Please wait... DoneThank youThis website uses cookies.We use cookies to personalise content such as job recommendations, and to analyse our traffic. You consent to our cookies if you click I Accept. If you click on I Do Not Accept then we will only use strictly necessary cookies, and you may have a deteriorated user experience. You can change your settings by clicking on the My Settings link on the top right of your device.to read our Cookie Policy.to read our full Privacy Policy.I do not accept I acceptMandarin Oriental Hotel Group8th Floor, One Island East, Taikoo Place 18 Westlands Road, Quarry Bay, Hong Kong