Job Description

A Dispatcher responsibilities include receiving orders ,assigning orders to drivers , monitoring drivers logs, keeping records, addressing problems, and dispatching appropriate orders to Riders & Drivers.

Duties & Responsibilities Include:

• Ensure all riders are assigned order time to time and also ensure all the rider and drivers be present at work.
• Provide excellent customer service, answering questions, and handling complaints from clients.
• Should have knowledge about road safety regulations and traffic rules of the UAE.
• Take delivery instructions from supervisors.
• Dispatcher will ensure all COD are collected and deposited to the account on daily basis.
• Ensure all the records and orders details and maintain in excel sheet and share with the operation team.
• Assist in unloading items off the vehicle in a safe manner
• Ensure that delivery receipts are signed and collect payments for deliveries made and tend to change.
• Fill in pertinent information such as mileage and delivery time in the company-provided log books.

Requirements:

• UAE Bike License candidate can apply.
• 1-2 Year experience as Dispatcher.
• Can speak/understand English and have basic math skills.
• Can work on Computers- has basic knowledge of excel.

Well-behaved and Friendly, with great customer service skills.

Job Type: Full-time

Pay: AED 2,500.00 per month

License/Certification:

• UAE Bike License (Required)

Job Type: Full-time

Pay: AED2,500.00 per month

Experience:

• Dispatching: 1 year (Preferred)

License/Certification:

• UAE license (Preferred)