OverviewHeadquartered in Dubai, UAE, The First Group is a dynamic, integrated global property developer with a fast-growing portfolio of upscale hotels, residential properties, F&B brands and real estate asset management services. Since our launch in 2005, we have carved a highly successful niche offering unrivalled property investment opportunities in high-growth markets to clients from more than 70 countries worldwide.We were among the first developers to identify the tremendous potential in providing private investors the opportunity to purchase hotel guestrooms, suites and serviced apartments in our collection of upscale properties located in highly popular locations across Dubai. We back up our success with a list of International Property awards along with strategic partnerships with companies such as Wyndham Hotel group, Millennium Hotels, Emirates Airlines and Jumeirah Hotels and Resorts.To successful candidates, we offer a diverse progressive corporate working environment with clear growth potential along with award winning sales & marketing tools, a state of the art showroom featuring Dubais only virtual helicopter tour and endorsements from a number of international sporting celebrities.We are looking for an experienced, motivated individual with a broad spectrum of skills to take on a crucial role in our customer service and client relations department.Core Responsibilites :
Present the features, advantages and benefits of the lifestyle products to the memebrs ,
To identify members for investment tours.
Achieve a substantial tour conversion rate monthly.
Ensure a full book of business for arrivals and scheduled tours monthly.
Generate member referrals.
Market and sell memberships.
Handle all qualified member queries/complaints.
Ensure member satisfaction and overall positive experience during their visit to Dubai.
Desired Skill & Expertise
Adaptable and creative with laser focus organization skills
Excellent communication skills
Ability to maintain a high level of confidentiality and discretion at all time
Professional and friendly manner
Work effectively as a team player
Ability to plan, organize and prioritize workload to meet deadlines
Ability to design and process a wide range of documents in accordance with instruction and paying attention to details
Advanced knowledge of Microsoft Office
Familiar with CRM Data Base
Ability to work effectively under pressure and adapt to flexible working hours.