Reports to Senior Director Trade ManagementOverall Job Purpose:
To ensure ships are optimally utilized to maximize freight contribution (CL2), while balancing the attainment of volume objectives with revenue maximization
To work with Areas & Regions on expanding the footprint. The ultimate goal is to assure the best possible bottom line results and a competitive product in the market place
To consciously establish a culture that encourages customer focus, individual development, efficiency, and collaboration, while creating an environment for process improvement
Ensure shuttles and IRT network support the long haul connectivity
Facilitate Trade Management Middle East topics in the region
Key Accountabilities:
Oversee the implementation of strategy, monitoring the achievement of relevant targets and measures
Manage Trade activities across the region, supporting the achievement of set targets
Ensure work is conducted within the context of established Hapag-Lloyd policies and procedures
Establish KPI's, in coordination with the Senior Director, to monitor the effectiveness and efficiency of the department as a whole and of individual members
Ensure that managers and staff maintain departmental standards, striving for consistent improvement, and adherence to set key performance indicators
Work with Areas/Regional Sales to develop annual/quarterly volume/revenue/contribution budgets for their SSY's
Monitor variances and initiate steps/dialogue with Areas/Regional Sales to achieve budgeted goals taking into account changing market conditions
Review vessel schedules in consultation with Ship Operations and take appropriate steps - short term/medium term/long term to maintain schedule integrity, while optimizing costs
Align and coordinate shuttle and IRT space demands for all Trades in middle east
Establish procedures to achieve optimum utilization of available space and monitor successful implementation of these procedures
Establish overall pricing policies and guidelines and continuous review of policies and procedures as per market conditions, to achieve the corporate objectives
Arrange to collect/distribute all pertinent trade related market information both from internal and external sources
Monitor market trends and analyze activities of competition as necessary
Be the voice / facilitator for Trade Management Middle East topics in the region
Liaise with Corporate Logistics to monitor overall trends and imbalances in their trade and work with other departments and areas to reduce costs and imbalances by identifying opportunities in the market - consistent with the Imbalance Management objectives
Work closely with Corporate Controlling and Corporate Operations to review financial results of the trade lane and take/recommend appropriate action to improve utilization/revenue and reduce costs wherever possible
Participate in various Hapag-Lloyd working groups, business processes, and any areas as requested by senior management
Maintain communication with local managers, providing and disseminating updated information regarding Hapag- Lloyd policies and procedures
Work closely with other Area Directors on process improvement and communication flow
Coach and develop individual department managers and staff. Have regular performance reviews in line with company policy and management requirements
Ascertain that workload is balanced across the various disciplines within each department
Qualifications:
Bachelor's Degree, preferably in Business Administration
Minimum 8 years of experience in a commercial or trade related role
Knowledge of Middle East market preferred
Good understanding of operational processes / requirements
Knowledge of the shipping industry
Fluent in English
Technical Skills:
Strong knowledge of yield and capacity management processes and systems
Strong knowledge of analytical tools
Disclaimer - Recruitment Fraud Alert 2025Caring for PeopleWe have recently become aware of fraudulent recruitment activities in which individuals or entities misrepresent themselves as Hapag-Lloyd Middle East Shipping LLC or UASC Limited. They offer fake job opportunities and demand payments for handling recruitment fees, certifications, travel expenses, or visa applications. Please note that Hapag-Lloyd Middle East Shipping LLC or UASC Limited does not charge any fees during the recruitment process, and all communications regarding job offers will come from official company channels. Do not respond to such fraudulent solicitations. You will only be contacted by Hapag-Lloyd HR if you have applied for an open position on our .