Company Description"Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor\'s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow\'s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"The Director of Talent & Culture is responsible for planning, managing, controlling, and coordinating benefits, wages, salaries, labor and team member relations, and training. He/she will assist in the development and formulation of policies, procedures and practices to support the operational needs of the hotel.
Oversees the administrative activities of payroll, benefits, legal compliance and employment law
Development of Talent & Culture and Training budget
Implements guidelines, policies, and procedures in compliance with corporate direction
Develop a recruitment/selection strategy and mobility process
Encourages the development of employees to achieve their highest potential
Creates and implements an integration and training strategy that brings efficiency to employee performance
Supports operations and assists in achieving team member and guest satisfaction goals
Coaches management on handling and resolving performance issues in the hotel
Manages and implements the performance appraisal review system
Is an integral part of the business team, attends all scheduled meetings and contributes actively with proper preparation
Interviews, selects, trains, appraises, coaches, counsels and disciplines departmental employees/managers according to company standards
Effectively communicates with team members
Evaluate changes and trends in market compensation and makes recommendations
Measures employee satisfaction through surveys, round tables, and one-on-ones with team members
Anticipates and addresses employee relations matters, responds timely to employee inquiries and is proactive in promoting team member satisfaction
Be an inspiration to all hotel staff to achieve luxury levels of performance
Interacts in a positive way with other departments to ensure a luxury guest experience
Qualifications
Minimum of 3 years Talent & Culture management experience, preferably in the luxury hotel.
A strong understanding of labor and employment law
Strong oral and written communication skills
Ability to train and develop team members
Ability to work effectively in a team environment and take initiative
Excellent organizational skills
Analytical skills
Computer skills (word processing, spreadsheet, and presentation software)