Company Description"Why work for Mantis - Accor?Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways and eco-escapes located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.
Prepares the daily schedule requirements and to issue post-patrol assignments to Security Officers for the duration of their shifts.
Ensure maintained legible and accurate records of all control center documents to include General Security Log, Key Control, Lost and Found and Visitor Passes.
Ensure rosters are posted and timesheets are submitted on time
To ensure that the department operational budget is strictly adhered to, all costs are controlled, and expenditures are approved
To review scheduled functions, group, or VIP arrivals and special events and to discuss special instructions with relevant departments
Supervise all aspects of key distribution and control according to policies and procedures of the hotel and to report any discrepancy immediately to superiors.
To continuously maintain and service all equipment related, or assigned, to the department, as specified in equipment manuals.
To ensure that all hotel vehicles are properly maintained. To control the car log books, distribution of car keys, damages and kilometres driven per day
QualificationsYour keys to success:
Significant experience in the workplace safety field and a strong understanding of respective legislation. Preferably experience within hospitality industry.
Purposeful leadership style with the ability to maintain a high performing team and develop talent.
Demonstrated strategic thinking and ability to drive processes forward.
Excellent stakeholder management with the ability to build rapport easily.
Strong presentation skills with the ability to influence and engage an audience.
Skilled negotiator and sound decision-making ability.
Additional Information
Relevant sales experience for 2-4 years in a similar role.
Preferred experience in pre-opening hotels.
Ability to focus attention on guest needs, remaining calm and courteous at all times.
Highly responsible & reliable
Excellent communication skills, both written and verbal required.
Strong interpersonal and problem-solving abilities.