Job Description

At the Shangri-La Group, we are a heart-warming family. We share something powerful - our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance, and effort recognitions.



We are seeking a highly experienced and hands-on Director of Revenue Optimization to be based in our regional office in Dubai. This role is dedicated to supporting hotels across the region, focusing on destination-specific revenue management rather than overarching regional strategies. The ideal candidate will bring deep expertise in pricing, forecasting, and inventory management, ensuring optimal revenue performance across multiple properties.



Key Responsibilities



Provide direct, hands-on revenue management support to hotels in need of strategic guidance. Optimize pricing, inventory, and distribution strategies to drive RevPAR and profitability. Conduct detailed performance analysis, identifying opportunities to maximize revenue potential. Work closely with hotel-based revenue teams, providing coaching and best practices to enhance capabilities. Collaborate with commercial leaders, sales, and digital teams to align revenue strategies with market demand. Monitor market trends, competitor positioning, and demand fluctuations to adjust pricing strategies dynamically. Develop and refine online distribution strategies, ensuring optimal performance across various digital channels, OTAs, bedbanks, and direct booking platforms. Stay updated on emerging trends in digital distribution, leveraging data analytics and technology to enhance revenue opportunities.

Key Requirements



Minimum 8+ years of experience in revenue management, preferably within luxury hospitality. Strong analytical and problem-solving skills, with a proven track record of driving revenue growth. Expertise in PMS, RMS, and distribution systems, with hands-on experience in revenue optimization tools. Deep understanding of the online distribution landscape, including OTA partnerships, bedbanks, rate parity, and digital direct strategies. Ability to manage multiple hotels across different markets, balancing strategic thinking with tactical execution. Exceptional stakeholder management skills, with the ability to influence and guide hotel leadership teams. * Experience working within complex, dynamic markets across the Middle East, Europe, India, and beyond.